BNP Paribas Portugal is looking for Senior professionals with experience in Application deployment & support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes and you are keen on developing technical knowledge in HR dedicated systems, this job is for you.
The team's mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. The HR Tools will cover the following HR processes: Learning & Development, Recruitment & Mobility, Performance & Career etc.
You are part of a "squad" dedicated to an HR Tool, with members located in Brussels and in Lisbon who daily work together in a strong collaboration to reach the same set of goals. We work closely together with Group HR in Paris and the HR departments in more than 70 countries.
Main responsibilities:
- Integrate as part of multidisciplinary teams with HR and IT to set up new applications or modules, provided by external third parties.
- Organize and manage deployments in Group’s locations; organize the deployment with the local HR team (via calls and workshops) and configure the tools; accompany the local team during implementation, testing and change management.
- Organize and manage testing phases with international teams.
- Plan and deliver Change Management activities, such as Training, to support tool adoption.
- Manage the Change Requests backlog, advise Product owner on priority, parameter setting on the tool.
- Input to SaaS provider on requirements: community of clients, suggestion city, meetings, beta groups.
- Role of support level 2: analyze requests and situations raised by local administrators and solve support questions, master ticketing and customer service.
- Provide the "after-sales service" for deployment projects, giving training to the Key users in the different countries.
- Play an active role in the BNP Paribas user community through feeder boards & act as moderator in user forums and maintain good relations with internal clients and sponsors.
- Contribute to ongoing projects and collaborate with PMO, Business analysts, technical streams, etc.
- Continuously acquire deep knowledge of the tools and become a reference regarding the various functionalities.
Profile and Skills to Success
· Strong written and spoken communication skills in English is required
Expected Skills - mandatory:
- Analytical ability
- Ability to understand, explain and support change
- Ability to anticipate business/strategic evolution
- Ability to adopt & promote an Agile mindset
- Ability to synthetize/simplify
- Critical thinking
- Ability to share/pass on knowledge
- Basics in project management
Business Skills - desirable:
- Human resources knowledge
- Commercial Development & Customer Relationships
- Digital Knowledge & Innovation
- IT - Business/IT Relationship
Tools Skills:
- MS Office
- Experience with reporting tools
- Knowledge of Cornerstone, Edcast or and other SaaS applications is an advantage
Why joining BNP Paribas?
Our presence in Portugal
Diversity and Inclusion commitment
Commitment towards work/life balance
Remote Working Conditions
Découvrez les métiers des fonctions transverses chez BNP Paribas
Intégrer des métiers comme les Achats, le Marketing ou bien les Ressources Humaines, c’est contribuer au bon fonctionnement du Groupe et à son rayonnement. Autant de spécialités et donc d’opportunités à découvrir !
En savoir plusPourquoi je candidaterais ?
Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?
Parce que je souhaite...
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Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.
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Se sentir bien dans son job, c’est avant tout venir travailler comme on est. C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.
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Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.