Tags: Capital Markets, Sales, Digital, Client Engagement
About the job
The primary responsibility of the role is marketing the Cortex FX, and BNP Digital Offer (including new digital execution and content tools) to new and existing clients based in mainland Europe. The role is key to us maintain a growing franchise and to helping the business to deliver on BNP Paribas’ strategic digital aims.
Cortex FX is BNP Paribas’ flagship FX platform providing a single point of access to a range of digital products, tools and services from the bank.
New digital execution and content tools include Trading chatbots and BNP Paribas Global Markets App to market to clients.
Technology is a key pillar of BNP Paribas’ ambitious growth strategy to be the go-to European bank on the global stage. BNP Paribas remains at the forefront of innovation, investing in and developing marketing leading technology that is transforming the way our clients operate.
Your Main Activities Are
- Prepare various analysis using Client data to monitor hit ratios, retention rates, activity statistics, overall performance, etc
- To on-board clients to digital tools post demo and support them in completing the set up
- To work in full coordination with Sales and E-product specialist, closely monitor blotter activity for live requests/orders for clients. Alert sales when necessary
- Review OBO client list on a regular basis with a view to identify clients eligible for electronic solutions
- To monitor client activity and work with product manager and sales teams to increase client penetration
- To collect client/Sales feedback and work with the product managers on the development and test of the digital tools
Profile and Skills to Success
- Academic background in marketing and/or business management. (Finance, Economics, Engineering, Mathematics, or similar areas are a plus)
- Intellectually curious with an interest for financial markets
- Fluency in English (mandatory)
- Strong analytical and problem solving skills
- Excellent communication skills and client focus
- Strong teamwork while being able to work autonomously
- Ability to work under tight deadlines and organisational skills
- Ability to understand change and innovation
- Strong Excel knowledge, Python as a plus
About the Team
Electronic Client Solutions (ECS) and Smart Derivatives (SD) is a global team with teams based in Paris, London, Lisbon, New York, Hong Kong and Singapore, ECS & SD represents the backbone of BNP Paribas’s Electronic trading offering.
Its core function is to provide a single point of contact for Client queries for all our Electronic products and services. ECS and SD supports Clients, Trading venues and external counterparties, is responsible for Client enablement, Client Support and vendor relationships across all our Ecommerce platforms. It has in addition the responsibility to sell to client BNPP GM Digital Product to monitor usage of both our electronic trading platforms and digital tools.
ECS and SD team are a critical component of our Electronic and Digital strategy group, providing the highest level of service to our external and internal clients to position BNP Paribas as a leading provider of Electronic Markets solutions.
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
