As the bank for a changing world, BNP Paribas is increasingly involved with innovation and with the key players in this arena, through its business lines, its subsidiaries and the lives of its employees.
The last few weeks have been particularly rich in terms of innovation.
BNP Paribas is integrating innovation into the heart of its business, creating new products that better meet customer needs. In Turkey, TEB has developed an application that allows customers to withdraw cash without a credit card by simply scanning a QR code with their mobile phones. BNP Paribas Cardif makes programming on “Nao”, a humanoid robot less than 60 cm tall that is designed to provide personal assistance to people who are dependent on care. In Belgium, BNP Paribas Fortis has released the Sixdots app, a digital wallet that allows the user to make online and mobile payments with complete data security. BNP Paribas has also launched the second version of Kix, a contactless mobile payment app that allows customers to make payments via their mobile phones.
In addition, the Group is integrating innovation into its Customer Preference 2016 programme, whose aim is to reinvent the customer relationship by 2016 in order to be more responsive and more in-step with customer needs and the new ways in which customers use technology, particularly digital technology.
Internally, at the “Hall of Next” event held on 4 April, BNP Paribas showcased innovations that have been implemented within the Group. Customer relations, points of sale, accessibility, social networks and more… the “Hall of Next” presented the highlights of an entire ecosystem of applications that enable BNP Paribas’ customers to better manage their budgets and their daily operations.
Innovation at BNP Paribas also means a large number of partnerships with the most dynamic players in the field, whether entrepreneurs or companies. Accordingly, L’Atelier BNP Paribas teamed up with the prestigious Massachusetts Institute of Technology at the MIT Technology Review awards ceremony for Innovators Under 35, and with the Hello Tomorrow Challenge, a competition that is open to all European start-ups. L’Atelier BNP Paribas and the Group also support Le Camping, a startup accelerator that gives young entrepreneurs the opportunity to benefit from a mentoring programme, whose sixth season will be starting soon. In Italy, BNL supports young innovative companies in the new technology sector through its partnership with the LUISS Guido Carli University, as part of its “EduCare Startup” project.
At BNP Paribas, innovation is an integral part of the Group’s corporate culture.