The role
As a member of our Harpenden Residential Agency team you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.
Responsibilities
•Conducting viewings on behalf of the sales team with prospective buyers or tenants.
•Acting as a brand ambassador for Strutt and Parker and BNP Paribas when interacting with clients of potential clients.
•Driving sales through the recommendation of Strutt and Parker services and the support of our sales teams based in offices
•Providing exceptional customer services in all client interaction
•Providing feedback to the office, or clients as required, following viewings.
Person specification
•Experience is not essential but would be preferred
•Experience in a customer service or client facing role managing high end clientele.
•Demonstrates a professional approach to dealing with clients
•Excellent communication skills both over the telephone and in person
•Ability to establish and maintain effective working relationships with colleagues and clients
•Good organisational and co-ordination skills
•Must hold a full, valid driving licence
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
