The bank for a changing world

We are looking for

Relationship Manager

Apply REF: COV000208
The main purpose of this role is to:
  • Spend 70% her/his time to self-manage and develop relationship with a portfolio of Pilot corporate clients in the North of Vietnam; and

  • Spend 30% her/his time assist HN CEO, Head of local corp. in managing business with their Pilot corporate clients.

  1. RM responsibilities for her/his pilot corp. client portfolio:
  • Define a strategy and action plan for each client and prospect.

  • Maintain a high level of presence with clients and prospects.

  • Frequency of visits tailored to client's business risk and opportunity profile.

  • Stay fully aware of the needs of clients and prospects.

  • Perfect understanding of the client's economic cycle and of its sector cycle.

  • Work with other business lines and functions on cross-selling opportunities.

  • Find a balance between client requests and the requirements and goals of the Bank.

  • Attend activities providing external visibility (e.g. client's party, social events, etc.)

  • Meet budget target.

  • Fully comply with BNPP internal procedures and policies

2. ARM responsibilities to support HN CEO, Head of Local corporates:
  • Assist Line Managers in overall day-to-day portfolio management …

  • Assist Line Managers on facility documentation with clients and Legal, CLM, 3C on documents execution, CP satisfaction.

  • Collaborate with CTCM as well as other IBA industry teams … to prepare credit proposal

  • Collaborate with CRM on client KYC responsibilities essentially gathering information and documents for account opening and annual KYC recertification.

  • To escalate to your management and/or to Compliance any doubt regarding transactions linked to money laundering or to embargos and/or sanctions

  • Back-up for Line Manager for client related topics where required.

  • Supervise Intern(s) (if any)

 Technical & Behavioral Competencies


  • Smooth coordination & good working relationship with clients, product lines, risk function and other business units.

  • Good communication, time management and documentation skills

  • Good knowledge of banking system, regulations, documentation, products

  • Positive thinking, committed, integrity

  • Ability to communicate at all levels in an organization

  • Fluency in English, good translation skills

  • Refined interpersonal skills

Specific Qualifications 

  • At least 10 years of working experiences in banking sector (foreign bank is preferred).

  • Experiences in Corporate Banking, Transaction Banking, Credit Portfolio Management, Client service are plus

  • Qualifications: fluent in both English and Vietnam (speaking, writing, translation); strong inter-personal, communication skills; good problem solving and time management skills       

Primary Location: VN-64-Ha NoiJob Type: Standard / PermanentJob: SALES DEVELOPMENTEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 10 years Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Ability to manage a project