Mission and Objectives
As part of Global Banking Operations (GBO) – Global Trade Operations (GTO) – European Trade Finance Operations Line (ETFO) the Change & Continuous Improvement team has as its key mission:
1. Optimize the operational efficiency of Trade Finance scope
2. Promote and support transformation and continuous improvement initiatives
3. Ensure optimal alignment of processes and procedures across the different locations
The team reports to the Head of ETFO and operated in close collaboration with Global Traditional Trade Organisation (GTTO), the Business (BCEF & CIB), IT (Dwings, TCH, Ivision etc..) and Trade Operations.
The team operates in a regional perimeter (EMEA) with special focus on International Guarantees Services in Paris (SGI) and Trade Finance Service Center in Madrid (TFSC). Its mandate is divided into 4 main areas :
- Continuous Improvement
- Digitalization and industrialization
- Data & reporting
- L1 Support & Ebanking
Main responsibilities
- Identify and assess key operational needs and evaluate their criticality and impact, as well as their feasibility;
- Gather, review and analyze business data and other qualitative information and develop business cases;
- Liaise between several different actors in the Trade Finance EMEA scope;
- Assess options for process optimization and automation, including business process modeling
- Maintain documentation regarding various projects, processes and operations
- Collaborate with operations, project managers, IT and other cross-functional teams to consistently deliver operational improvements and drive process industrialization.
- Define change management strategy and drive its implementation
- Ensure hypercare period and post-implementation monitoring and report
- Define and facilitate appropriate governance.
REQUIREMENTS
Training and occupational experience
· 2-3 years of experience as business analyst/project manager;
· Experience in project management in the IT area;
· Process mapping skills;
· Comfortable with MS Office;
· Fluent in English (C1 level).
· Organizational and Analytical skills:
- Identifying and presenting key information. Providing structured opinion and synthesizing all the elements pertaining to the matter in hand;
- Ability to learn. Continuously seeking out and mobilizing the resources needed to enhance self-development and to learn;
- Setting priorities, planning actions and methodically progress by coordinating activities and resources in the best possible way;
- Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules;
- Sharing knowledge;
- Team work. Co-operative and proactive attitude;
- A practical approach to problem analysis and resolution.
Diversity and Inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
