• Payment
  • Diversity and inclusion

Maria, Account opener for all: discover our #UnexpectedJobs

The suit, the tie... very little for Maria and her colleagues who want to get away from the clichés of the banking world! More than a customer service manager, Maria defines her #UnexpectedJobs as an account opener for all. Her daily motto: leave no one behind through financial inclusion.

What makes Maria an Account opener for all?

Maria comes from a very small village in Galicia, Spain. The generosity and mutual support of the community in which she spent her quiet childhood made her want to extend the same care to others as an adult. Understanding that helping is part of her DNA, she decided to make it her job. Discover how Maria supports her customers in a different way every day through her unexpected job.

What are our concrete commitments to respond effectively to the challenges of financial inclusion?

In today’s world, achieving financial and social inclusion calls for inclusive and innovative banking models designed to ensure that no one gets left behind. This commitment was the driving force behind the Nickel neobank solution, which gives everyone the opportunity to open a current account with no minimum income requirement, simply by visiting a Nickel point of sale. So far, 3 million accounts have been opened in several European countries. Nickel has now more than 9,000 points of sale partners across four countries in Europe and is still working on launching new countries.

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