Position Purpose:
The purpose of the position is to support the transformation of the documentary trade business in APAC by designing and implementing innovative products and solutions, including incorporating new technologies such as AI, and collaborating with new Fintech players.
The position applies primarily to Documentary Trade, and has possible synergies with Bank Guarantees, Supply Chain Management or transversal topics as well.
The geographical scope is primarily APAC but coordination expected within CIB globally as well as with other group entities such as Fortis or BCEF.
Responsibilities
Direct Responsibilities
- Product Strategy, development and AI transformation
- Contribute to the design and implementation of the Documentary Trade and Trade Financing 2026-2030 proposition to rebuild a reliable and sustainable product suite, including but not limited to: review of IT ecosystem, inclusion of AI technology, target operating model, cost-to-serve, commercial proposition and service level.
- Optimize the service level, turn-around-time, commercial proposition and cost-to-serve of local Trade products in India and China.
- Fintech proposition: 3rd party platforms, network and consortiums
- Actively connect to other players in the market to understand trends and contribute to origination.
- Drive and / or contribute to the onboarding of such partners and solutions.
- Product Roadmap management: Investment, Design and Development
- Prioritize & manage the investment roadmap with focus on APAC sites and clients’ relevance.
- Collate, produce and support business case for approval.
- Prepare business requirements in collaboration with relevant Sales, Operations and IT teams.
- Review functional specifications.
- Co-ordinate and guide IT development teams to deliver on time and with the expected deliveries.
- Oversee and validate various testing stages.
- Contribute to post-delivery enhancements and functional defect resolution.
- Client Implementation and customizations
- Contribute to the definition, design and validation of customized solutions to answer to special client needs beyond the established product or channel features.
- Evaluate, document and ensure sustainability / long-term scenario of such customizations.
- If necessary, on specific cases, where there is clear benefit, ability to take up fully or partially the role of Implementation Manager.
Contributing Responsibilities
- Communicate on upcoming roadmap events, both for internal and external purpose, and both on regular (through committees and established governance) and ad-hoc (e.g. one-off event or visit) basis.
- Prepare internal & external product marketing documents, and maintain a repository.
- Engage with respective legal, finance & compliance teams on legal/regulatory requirements.
- Support new Product Approvals process (NAC/ TAC).
- Train Sales, Implementation and Client Service teams.
- Prepare and maintain implementation materials.
- Track and drive product and feature utilization through engagement with Sales or sponsor teams.
- Track & report on KPIs identified as part of the commercialization plan.
- Participate in client deals/RFP to provide product related inputs.
- Provide support to Sales, Implementation & Client Service teams on product related aspects.
- Contribute to the expansion of the Supply Chain community in APAC by sharing knowledge with various teams in business and functions including beyond the GTS scope
Technical & Behavioral Competencies
- Strong domain knowledge in Traditional Trade Finance and / or Supply Chain Management.
- Client focus and attention to detail
- Strong communication and coordination skills
- > 8 years of digital working experience, preferably in financial industry
- Basic knowledge and understanding about Software Delivery Lifecycle
Specific Qualifications:
- Bachelor degree in Banking and Finance or
- Bachelor degree in Digital/ technology
