About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function :
One of the three international Regional centres, BNP Paribas India Solutions Pvt Ltd (ISPL) provides IT services to global clients in the Asia Pacific, European region as per the “follow-the-sun” model . Our services include the production support to custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services.
Investment Fund Services (IFS) APS handles Application support to Middle Office, Fund Accounting, Transfer Agency, Data Admin & Repository, Hedge fund Services, Client Reporting and Investment performance reporting
Job Title:
Manager
Date:
2nd Jun 2025
Department:
2S APS
Location:
Chennai
Business Line / Function:
IFS Lux
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
NA
Number of Direct Reports:
10
Directorship / Registration:
NA
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances.
Responsibilities
Direct Responsibilities
The Candidate will be responsible to:
¡ Collaborate with Operation team for queries resolution.
¡ Diagnose and troubleshoot system to resolve defects.
¡ Manage stakeholder’s expectation.
¡ Queue Management.
¡ Understand system architecture and provide long term solutions/permanent fix.
¡ Communicating with Global operations IT & fund accounting Support.
¡ Be Subject matter expert in areas of Fund accounting.
¡ Understand Business requirements document (BRD), Functional Requirement document (FRD) , User acceptance test (UAT) , Basics of project management and Non-regression testing (NRT)
Contributing Responsibilities
¡ Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
¡ Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines
¡ Ability to lead and manage small to medium projects involving efficiency saves or quality improvements.
¡ Proficient in Microsoft Office Applications and strong MS Excel skills required.
¡ Thorough understanding of all capital market instruments and Fund accounting knowledge.
¡ Supervise, Monitor, Control and Co-ordinate all activities in the department.
¡ Lead and motivate the employees in the department
¡ Queue management.
¡ Willingness to work in shift if necessary
Technical & Behavioral Competencies
¡ Proficient in Capital & Financial markets
¡ Exposure of Fund accounting services added advantage
¡ Basic knowledge on JIRA, Service Now
Mandatory skills:
¡ Thorough understanding of ITIL concepts and framework.
Specific Qualifications (if required)
Willingness to work in Shifts
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Adaptability
Critical thinking
Creativity & Innovation / Problem solving
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Ability to develop others & improve their skills
Ability to manage / facilitate a meeting, seminar, committee, training…
Ability to set up relevant performance indicators
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 12 years
Other/Specific Qualifications (if required)
