About the job
- The main mission of the Investigations Analysts is ensuring the proper reconciliation of the accountings initiated by the FO's bookings (FX, Money Markets and Precious Metals) including nominals and late-payment fees
- They must also identify potential operational risks and escalate accordingly to the surrounding BO teams and/or their management
Your Main Activities Are
- Make sure treatment of payment incidents and interest claims process are handled in a timely manner, until they are fully resolved
- Make sure to analyse and escalate to the management incidents involving a major operational failure, in the context of minimising operational risk
- Resolve queries and issues in relation with the relevant departments; understand the importance of effective escalation
- Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues
- Make sure processes are performed according to procedures and taking into account financial, operational, legal and regulatory risk framework
- Make sure settlements are done according to Risk and Compliance Group guidelines/requirements including embargoes/sanctions alert management
- Make sure settlements are done taking into consideration cut-off times and Liquidity Treasury constraints when required
- Perform all tasks with a client focus mind-set: identify issues and improve the services offered to our clients, assist them to meet their needs, improve communications between the bank and its clients, be open-minded and work towards the satisfaction of the clients
- Maintain efficient and close working relationships with all key worldwide internal and external contacts: Correspondent Banks, overseas BNPP Branches, Global Markets & ALM Treasury Front Office, Operations team (Trade support, confirmation & settlement teams, payment investigation Treasury and Liquidity Forecasting, accounting, client management teams)
- Responsible on a daily for reporting the status of controls and remaining operational risk on the scope of responsibility
- Active participation to the "team life": formalisation of team procedure, training, coaching new staff, contribution to improve team efficiency, operational process, IT functionality (submit new ideas/proposals, participate in testing)
Profile and Skills to Success
- Bachelor’s degree in Economics, Finance or Accounting
- Proficiency in MS Office Pack, Microsoft Excel
- Fluency in English
- Attention to detail
- Teamwork
- Resilience
- Results driven
- Analytical Ability
About the Team
- The Forex and Money Market (FXMM) Investigations team is part of the Transversal pole within the Settlement & Controls Department of Global Markets Operations. This team of 20 officers are in charge of the payment incidents management (called "investigations") of all Foreign Exchange, Precious Metal and Money Market transactions done under BNPP Paris and BNPP London entities by the Global Markets and Asset and Liability Management (ALM) & Treasury Businesses
- The Forex and Money Markets Back-Office is responsible for the administrative and accounting management of all operations regarding FXMM, between BNP Paris, BNP London and BNP Security Services, and their respective clients
- The Back-Office Analysts are responsible for settling the transactions booked by the Traders and Salesmen of trading rooms in Paris, London, Singapore and New York. Our customers include large corporates (French and international), institutional investors, BNP branches around the world, Central Banks and international high street banks
- The current Investigations team consists of around 20 people based in Lisbon
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
