Agile Coach

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Delivery Efficiency team has the mission to provide a living framework to WMIS Teams & IT Stakeholders, so WM Business is empowered with resourceful technological solutions to achieve its goals.

Agile ways of working is at the heart of the mind-set, principles and practices that our team pushes for the Bank’s Transformation. 

Job Title:

Lead Agile Coach

Date:

Oct 2024

Department:

WMIS

Location:

Chennai

Business Line / Function:

Delivery Efficiency

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

3-7

Directorship / Registration:

NA

Position Purpose

The Lead Agile Coach will work across all layers of the enterprise model—strategic, coordination, and delivery—playing a key role in developing and establishing Agile standards and practices. He / She will play a critical role in driving organizational transformation by applying innovative Agile practices across the enterprise.

The incumbent will be responsible to help both agile (Scrum, Kanban) and non-agile squads to develop a set of self-regulation and reflective skills to bring about sustainable change in line with the organizational processes which shall lead to increased productivity and quality.  This is done through close collaboration with Wealth Management Information Services (WMIS) resources with systematic approach, which is well documented. He / She will also organize, develop, and deliver trainings and workshops to maintain and/ improve the expected outcome from the projects.

The ideal candidate will have over 15 years of experience in IT, demonstrating an exceptional ability to think outside the box and develop creative solutions that address complex challenges. With a proven track record of successfully transforming organizations and teams, the candidate will lead by example, showing outstanding leadership qualities, particularly in times of crisis. In addition to their Agile expertise, the candidate must have a solid understanding of IT governance processes, ensuring the Agile transformation aligns with organizational standards and regulations. Experience in the banking sector is preferred, and excellent written and oral communication skills are essential for this role.

Responsibilities

Direct Responsibilities

Agile Leadership

o    Lead cross-functional teams through transformational change, encouraging innovative thinking and outside-the-box approaches to problem-solving.

o    Guide teams in adopting Agile methodologies that are tailored to their unique challenges, fostering a culture of creativity and experimentation.

o    Manage and mentor teams of more than 10 members, ensuring that Agile best practices are implemented effectively to drive performance and productivity.

o    Apply leadership qualities in times of crisis, demonstrating resilience, adaptability, and the ability to steer teams through uncertainty while maintaining focus on strategic goals.

Strategic Organizational Transformation

o    Leverage deep experience in Agile to spearhead large-scale transformations across the organization, aligning Agile practices with the overall business strategy.

o    Design and implement a comprehensive Agile adoption strategy that integrates innovative practices, scaling frameworks (such as SAFe, LeSS), and IT governance processes.

o    Lead the organization’s transformation programs, including the "Tiger: IT Transformation Program of Wealth Management," driving collaboration between IT and business functions.

o    Facilitate team kick-offs, defining clear roles, responsibilities, product visions, and backlogs while ensuring the smooth flow of work.

Agile Training & Development

o    Develop and deliver tailored training programs, workshops, and mentoring sessions to upskill teams and leaders at all levels, fostering long-term Agile adoption and success.

o    Create innovative frameworks for ongoing Agile education, ensuring the continuous development of team members and the scaling of Agile methodologies throughout the organization.

o    Mentor team members on Agile best practices, providing them with the tools and knowledge necessary for self-regulation, autonomy, and sustained success.

Contributing Responsibilities

Governance and Compliance

o    Ensure all Agile transformations are in compliance with the organization’s IT governance framework and regulatory requirements, especially within highly regulated industries such as banking.

o    Partner with internal governance and compliance teams to maintain a balance between Agile innovation and operational security.

o    Align Agile initiatives with broader governance objectives to ensure scalable, sustainable, and compliant processes.

Communication and Crisis Leadership

o    Demonstrate expert-level written and oral communication skills, with the ability to articulate complex Agile concepts to diverse audiences, including senior leadership and non-technical stakeholders.

o    Act as the primary liaison between Agile teams and executive stakeholders, ensuring that project progress, challenges, and achievements are clearly communicated.

o    Display exceptional leadership during periods of crisis, using clear and calm communication to guide teams through high-pressure situations while maintaining a focus on organizational objectives.

Technical & Behavioral Competencies

Experience:

o    15+ years of experience in IT, with a minimum of 5 years in Agile coaching and leadership roles.

o    Proven success in leading teams of 10+ people and steering at least one large-scale Agile transformation using SAFe, LeSS, or other scaling frameworks.

o    Deep understanding of IT governance processes and how to align them with Agile methodologies, particularly in regulated industries like banking.

o    Solid experience in the banking or financial services sector is highly advantageous.

Leadership:

o    Demonstrated ability to think outside the box and develop creative solutions for complex organizational challenges.

o    Proven track record of leading organizational transformation and guiding teams through crises with exceptional leadership, resilience, and strategic decision-making.

o    Ability to inspire, motivate, and guide teams and individuals to perform at their highest levels, even in challenging circumstances.

o    Strong decision-making skills and the ability to manage complex projects while ensuring alignment with strategic goals.

Communication:

o    Expert-level written and oral communication skills, with the ability to convey complex Agile methodologies to both technical and non-technical audiences.

o    Strong facilitation skills for leading large and small group discussions, workshops, and Agile ceremonies.

Technical Tools:

o    Extensive experience with Agile tools such as Atlassian Suites (JIRA, Confluence), Rally, Azure DevOps, Microsoft Office Suite (Word, Excel, PowerPoint).

o    Continuous improvement mindset, always seeking new and innovative ways to enhance Agile practices and organizational performance.

Mindset:

o    Embracing Feedback: Actively seeking out constructive criticism from peers and stakeholders, viewing it as an opportunity for growth.

o    Continuous Learning: Consistently working towards self-improvement, showing a commitment to learning from past experiences and refining skills.

o    Adaptability to Change: Willingness to adjust methods or approaches based on feedback, ensuring continuous improvement in both personal and team performance.

Education:

o    Bachelor’s degree in computer science or a related field preferred. Advanced certifications in Agile practices and frameworks are a plus.

Specific Qualifications (if required)

·         NA

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Personal Impact / Ability to influence

Communication skills - oral & written

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to inspire others & generate people's commitment

Ability to understand, explain and support change

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process 

Ability to develop others & improve their skills

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)

Here at BNP Paribas Wealth Management, we are working for a world-leading bank in Wealth Management. We are WMIS, a global IT team built to keep our bank at the forefront of new technologies and innovation. We are passionate, smart and driven designers, developers, scrum masters, product specialists, coaches…. We are user focused. We work all together as one autonomous team. Currently, we are looking for a new team member.

Just share with us your best profiles, explaining all the nice things you could bring to our Studio (ie our operating model), and we will keep in touch!