Business Overview:
- CIB Americas Operations mission is to be a valued PARTNER to our internal and external clients, providing the highest quality support and levels of customer service.
- Operations are charged with TRANSFORMING the operational platform and instilling a culture of continuous improvement.
- Operations are committed to the BNP Paribas CODE of CONDUCT and take pride in the professional and respectful execution of its responsibilities.
Candidate Success Factors:
Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:
- Results and Impact
- Able to influence peers and team.
- Demonstrates good judgement when making decisions of high complexity and impact.
- Exercise appropriate autonomy in the execution and delivery of work.
- Responsible for driving outcomes, which have meaningful effect on team or department.
- Leadership and Collaboration:
- Creates trust with colleagues.
- Acts in leadership capacity for projects, processes, or programs.
- Client, Customer and Stakeholder Focus:
- Able to build relationships with a mix of colleagues and clients.
- Interacts regularly with management and department leaders.
- Demonstrates the ability to influence stakeholders at the team level.
- Compliance Culture and Conduct:
- Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
- Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.
Responsibilities:
The End-to-End Coordinators (E2E-C) primary focus is a transversal group delivering value-added service that helps ensure a seamless end-to-end recertification process by providing oversight, transparency, and partnership with the business and key stakeholders as a Single Point of Contact for clients for all aspects of the Recertification process. The individual will act as liaison for the SBOs and Marketing Associates between Due Diligence, onboarding/recertification, and Compliance teams locally and globally. E2E-C is also responsible for collaborating where necessary with colleagues in regions such as London, Paris, Hong Kong, Australia, Japan and Canada for European and APAC business needs.
- Act as a liaison for the SBO’s and Marketing Associates between Due Diligence, onboarding/Recertification, and Compliance to enhance the level of execution for our clients.
- Reach out to clients for information and documentation, validate KYC documents received and sent to the due diligence team.
- Assist with the completion of internal documents (RM documentation, Call Memos, Activity checks, Product/Site mapping). Coordinate as needed with non-US teams to ensure global flags are in place to avoid delays and reputational risk.
- Gather and leverage knowledge of KYC and CSR policies and procedures – address issues/inquiries from RMs and other Operations teams as needed.
- Provide real-time assistance to the business regarding existing clients and the products they are approved or not approved to trade.
- Effectively communicate requests from the business to internal stakeholders and assist in keeping requests on track through various internal workflows, systems, and teams.
- Troubleshoot and direct all queries from the business and internal stakeholders.
- Able to manage multiple tasks and meet strict deadlines.
In addition, this role will be working with leadership to design, implement and run our growing onboarding activity support across our Financial Institutions and Global Banking businesses, as we seek to deepen our product offerings to these clients.
- Clear knowledge of global banking products including cash management, asset-based lending, and fund financing required
- Ability to create and explain process workflows, as well as assess and optimize information flows across multiple systems while ensuring appropriate control mechanisms for regulatory compliance
- Work with financial institution clients to meet their evolving demands, and collaborate with our internal colleagues who act as relationship managers from both a business and operations standpoint
- Proven ability to lead others with day-to-day oversight, both locally and remotely
- Strong presentation skills needed to solicit creative ideas/processes to senior stakeholders within the bank.
- Demonstrates the ability to perform effectively in high volume, deadline driven environments.
Minimum Required Qualifications:
- 7 years’ minimum experience working in the financial services industry; basic knowledge of global markets and the lifecycle of a trade, basic understanding of regulatory and trading documentation
- Expert knowledge and act as an SME on Know Your Customer processes / procedures and key Anti-Money Laundering activities performed by Financial Institutions
- Strong interpersonal communication skills and ability to influence stakeholders beyond our direct remit
- Solid experience with PowerPoint and Excel.
Preferred Qualifications:
- Business Analyst or Project Management skillsets, enabling a clear understanding of capturing and describing functional requirements and driving change
- Experience speaking with Clients (Corporates, Financial Institutions, Funds, etc.)
- French or Spanish speaking a plus
FINRA Registrations Required:
CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required):
SEC Security-Based Swap Dealer Associated Person:
While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted.
The expected starting salary range for this position is between $120k to $160k annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.
In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.
About BNP Paribas:
BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.
As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential.
BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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