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Last update 17.06.2024

Job Description –Lead Business Analyst

Position Purpose

Lead Business Analyst would be responsible for driving business analysis, requirements gathering, and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within BNP PARIBAS.

This role would ensure that KYC processes are efficient, compliant, and aligned with regulatory standards, leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies.

This position will require to work in globally distributed organization.


  • Lead the collection and documentation of business requirements for KYC, due diligence processes, Tax and Regulations
  • Collaborate with stakeholders from Operations, Front office, Compliance or IT, conduct interviews/workshop to understand their needs and translate them into BRD and functional specifications.
  • Develop deep understanding of business needs by data analysis, market trends and conduct gap analysis and process mapping to identify areas for improvement.
  • Take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development and represent in architectural committee
  • Build delivery plan, define EPICs, break those down into user stories and write acceptance criteria using Gherkin or other tool.
  • Act as the primary liaison between business users, IT teams, and external vendors.
  • Ensure Agile principles and practices are adhered to within the project team

·       Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts

  • Work with QA teams to ensure comprehensive test coverage using automation tools to improve efficiency.
  • Oversee User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards.
  • Manage the change process to minimize disruption and ensure successful adoption of new features.
  • Define KPIs and used insights driven by KPI analysis to drive continuous improvement.
  • Level-up of teams members on KYC functional skills, IT best practices and help junior or new joiner to grow

Technical & Behavioral Competencies

Mandatory Skills:

  • Proven track-record as a Lead Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules.
  • Strong analytical and process management skills to interpret & anticipate business needs and translate them into application and operational requirements.
  • Be able to analyze complex data sets, to consider data governance, data lineage when building solutions in relation with workflows, data flow in information system.
  • Good understanding of technical infrastructure (databases, web development etc.) and how it interconnects with other system for data sharing
  • Excellent communication and interpersonal skills, with the ability to articulate complex processes into simplified manner for diverse audiences.
  • Good knowledge of Automated Testing Tools e.g. Cucumber.
  • Hands on experience of BDD tools e.g Gherkin and API definition tools e.g. Swagger
  • Hands-on experience on SQL and PL/SQL
  • Hands on experience in creating FSD, BRDs – and those specific to APIs

Nice to have Skills:

  • Experience in KYC Applications, specifically Fenergo application.
  • Knowledge of BPMN tools e.g. Camunda

Skills Referential


Behavioural Skills: (Please select up to 4 skills)


Ability to synthetize / simplify


Ability to deliver / Results driven


Attention to detail / rigor


Creativity & Innovation / Problem solving


Transversal Skills: (Please select up to 5 skills)


Ability to anticipate business / strategic evolution


Ability to understand, explain and support change


Ability to develop others & improve their skills


Ability to set up relevant performance indicators


Analytical Ability


Education Level:

Bachelor Degree or equivalent


Experience Level

At least 12 years


About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

CIB Client Management IT has a focus on developing and maintaining applications which provides services to Client Lifecycle management, Due Diligence /KYC and Referential Operations teams and business users.

Application landscape includes projects that are a mix of established, under transition and completely new platforms.

Agile and DevSecOps practices are widely used.

Interested by our offer? Don't wait any longer!

Discover the different professions within BNP Paribas: IT, Tech and Data

BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more