In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.
Graduate program
As a graduate, you will benefit from an 18 month program that aims to give you the tools to develop yourself and discover your potential through customized trainings, networking sessions and transversal projects. This is a permanent role.
More information about the program available on our website:
BNP Paribas in Canada Students & Young graduates
The position at a glance
The Automation and Observability team consists of multiple SME’s who assist the global process owner in designing, creating and maintaining the company’s IT services. While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization's existing IT service infrastructure. IT service managers are responsible for maintaining a high-level standard when dealing with the company's IT services, and for foreseeing and troubleshooting any issues that may arise, either with the company's IT systems or a client's. Infrastructure Monitoring, Job Automation, Asset Management of servers and network inventory. Scheduling Change, Incident, Problem and Request management as well as CMDB functions are core services which are heavily relied upon by CIB IT and the ITSM team is the bridge for IT and business in coordinating and ensuring predictability for CIB IT and its Business. The team will have SME’s to focus on the core services as dictated by the manager with the objective to provide quality services using various platform to support the numerous to develop efficiency and consistent results.
In detail
The technical engineer has broad responsibilities for the deployment of related processes and services. This includes:
- Participate in providing design, implementation, management, integration and support 1st and 2nd levels for a 24*7 server and network monitoring platform.
- Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including:
- Linux/ Windows: Scripting, Basic commands
- Jira
- Ansible
- PowerBI
- MS OFFICE
- Produce documentation on standards and guidelines for regional deployment and use of tools
- Manage the relationship with external technology providers to review new products, escalate issues, and provide a single voice from IT Production to these technology providers
- Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve ‐automate and secure‐ OS Engineering and Service Delivery teams Run The Bank activity.
- Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance. Ensures compliance with any and all related Policies
Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position requires to be on call from time to time.
The strengths and skills that will help you succeed
- College Graduate with a degree in Information technology or similar.
- Basic administrative knowledge of Windows and Unix operating systems
- Basic knowledge of networking
- Proficiency with SQL and database concepts
- Familiar with Python and/or other scripting tools
- List of required competencies
- Ability to create a collaborative environment and deliver a consensus agreement with key IT personnel
- Good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
- Ability to work effectively in geographically dispersed cross-functional teams
- Ability to coordinate with various technical and non-technical teams to achieve quality results
- Introduce new ideas and processes which improve performance and productivity
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of French and English is required.
What’s in it for you
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
To find out more about our range of benefits, click here
What you need to know
- We will review candidates as they apply, so don’t wait to submit your application;
- BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.
- You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
- If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org
Diversity, Equity and Inclusion (DE&I) at the heart of our commitments
At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
To learn more about our DE&I commitments, click here
About us
BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.
Our certifications and partnerships
- Montreal’s Top Employers 2025
- Canada’s Best Diversity Employers 2025
- Women in Governance – Parity certified - Platinum certification
- Pride at Work Canada
- Part of Les Affaires top 300 companies in Quebec
- Synclusiv
- Ready, Willing and Able
- Autisme sans Limites
- LinkedIn Top Companies 2024
Do you want to discover other BNP Paribas offers in Canada?
Click here: BNP Paribas in Canada Our job offers
*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***
