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Head of Global Banking Operations (GBO) Japan

Last update 12.08.2025

Job Description

Job Title : Head of Global Banking Operations (GBO) Japan

Job Grade: Director

Reporting To: Chief Operating Officer, CIB Japan (Direct) & Head of GBO APAC (Functional)

Department: CIB ITO GBO

Location: Tokyo 

Position Purpose

Within BNP Paribas Tokyo Branch, Global Banking Operations (GBO) is a key enabler to support Corporate Coverage (Local corporates, MNC) and Business Lines (Transaction Banking, Transportation Structured Leasing, Export Finance etc) through the following 3 main pillars:

1.    Trade Operations: driving transaction processing for Traditional Trade (documentary etc), Supply Chain Management and Bank Guarantees. 

2.    Cash Management Operations: day to day domestic and cross border payment processing for BNPP Tokyo Branch (cash pooling, Zengin platform etc)

3.    Credit Operations: i) Credit Transaction Management: input of credit decisions and excess monitoring, documentation checks etc), ii) Agency: role for BNPP and Lenders for syndicated transactions in particular to support Transaction Structured Leasing (JOLCO transactions), iii) Loan Services: processing drawdowns/repayments.

- The Head of GBO Japan will directly supervise these 3 perimeters, and also interact with various Front Office departments as well as Functions (notably RISK, Finance, Legal and Compliance), under the supervision of   the Territory COO.

- The Head of GBO Japan will be a member of the Japan COO Executive Committee, and will also be part of the APAC Operations Governance. 

Key Responsibilities

The responsibilities of the Head of GBO Japan are:

People Management

-Supervise Team Leads from Trade, Cash Management and Credit Operations Teams. 

-Optimize resources

-Recruit and groom talents and juniors

-Guide change and anticipate potential mobility

-Partnership with Front Office and Functions

-Build strong partnership with Front Office Teams from BNPP Tokyo Branch: Local Corporates, MNC, Transaction Banking, Transportation Structured Leasing, Export Finance, Credit Analysis team functions notably RISK (for credit and operational risks), Finance, Legal and Compliance, through regular touchpoints

-Build strong working relationship with GBO and ISPL APAC Stakeholders through regular touchpoints.

-Drive/lead the partnership meetings notably with BNPP Tokyo Branch Management and Head of Transaction Banking Japan.

Transformation/Projects

-Drive change through global/regional but also local initiatives (location strategy etc).

-Lead/drive regulatory projects in collaboration with IT (e.g. Zengin upgrade)

-Lead/drive Client Centricity initiative for BNPP Tokyo Branch.

-Optimize the processing value chains in Japan and ensure excellent quality

-Make and implement proposals to enhance the processing value chains in CIB Japan

-Monitor, measure, plan for GBO production/capacity

-Propose continuous improvements

-Strongly contribute to development plans for BNPP Tokyo Branch

Risk Management/Governance

-Ensure incidents are timely addressed in terms of rootcause analysis, investigation and remediation, in collaboration with OPC Team.

-Ensure excellent data quality and reliability of credit data in the systems of BNPP 

-Strongly contribute to the COO Japan local governance through Exco etc.

-Regularly report on client activities in various internal local/regional instances.

-Lead/drive the OPC set-up for GBO Japan.

-Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties: Due Diligence are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

Internal:

-All CIB Business Lines

-Operations

-Risk Management

-Legal & Compliance

External:

Clients

Specific Qualifications Required

-Bachelor’s level degree or professional qualification

-Strong understanding of Corporate & Institutional Banking and Global Banking framework under International Financial Groups

-Strong leadership, ability to federate and to adapt

-People management skills and credentials

-Strong understanding of Trade Finance products (documentary, supply chain, bank guarantees etc)

-Strong working knowledge in relation to Corporate Banking products [e.g. Cash/Deposit, Loan Syndication/Agency, Trade Finance, DCM, etc]

-Preferably with 18 years or more relevant work experience

-Strong communication, analytical, interpersonal, and leadership skills

-Internal Stakeholder management including: Territory, APAC, Business Management , Head of Desks, Relationship Managers, Senior Business Officers and other functional heads

-Fluent in English (spoken and written)

-Fluency in Japanese is a plus

-Excellent PC skills, especially in Excel

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