We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200 years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in Krakow. As Corporate and Institutional Banking (CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally. Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas’ operational scope in Poland. It’s our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.
Global Transfer Agency Data Analyst
Requirements:
- University degree in a relevant field (e.g., finance, business administration)
- 5+ years of experience in financial services or transfer agency
- Excellent written and verbal communication skills in English (fluent); additional languages are a plus
- Strong proficiency in Excel, Power BI, and PowerPoint
- Project Management certificate or equivalent experience is an asset
- Transfer agency (TA) knowledge is preferred
- Strong analytical thinking, problem-solving, and attention to detail
- Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines
- Excellent organizational skills, with the ability to multitask and adjust to changing requirements
- Self-motivated, with a strong willingness to learn and demonstrate ethics and integrity
Responsibilities:
- Produce analytics and Management Information Systems (MIS) related to headcount, productivity, Key Performance Indicators (KPIs), unit costs, financials, and incidents.
- Present analytics and MIS to executive-level stakeholders and communicate key findings and insights.
- Track efficiency initiatives and associated benefits, providing input into strategic roadmaps and reporting.
- Own and maintain core MIS data sets for industrialization, ensuring data accuracy and relevance.
- Engage with Business Managers, Global Process Owners, and other stakeholders to support TA community management.
- Support financial management for TA, including unit costing, cost center re-charging, headcount reconciliation, and planning.
- Develop and maintain global reporting methodologies across key performance metrics, such as headcount, volumes, productivity, and KPIs.
- Monitor the evolution of unit costs across all teams, ensuring productivity improvements.
- Maintain incident reporting, including trend and key risk indicators.
- Monitor and report on performance targets, highlighting inadequacies and areas for improvement.
- Provide global TA activity reporting, focusing on capacity monitoring, unit costs, global KPIs, client satisfaction, incidents, and senior management reporting.
- Serve as the main point of contact for interacting with IFSO Business Support information, analysis, and reporting requests, and participate in IFSO Transversal initiatives.
What we offer:
- Hybrid work mode, 60% working from home within a month
- Equivalent for remote work expenses (120 PLN per month)
- Stable employment in the international company
- Fully paid private medical care for employee
- Pre-paid lunch card
- Employee Pension Plan
- Co-financed Multisport Card
- MyBenefit Cafeteria Platform
- Life insurance
- Car parking availability in the office building
- Trainings and development opportunities
