The bank for a changing world

We are looking for

Due Diligence Officer

Apply REF: ITO000953

Position Purpose

To perform the Due Diligence missions within the Client Management team in Australia. 

  • Perform checks and controls from the stage of client onboarding to account closing to ensure compliance with local regulations and CIB global procedure
  • Contribution to other missions of the department


  Scope



   Missions



   Due Diligence


  • Customer Due diligence file processing (KYC onboarding and recertification)

  • Customer account opening, amendment and closure

    

Key Responsibilities

1. KYC / Due Diligence

  • KYC Client on-boarding

    • Check if clients’ documents  are in place and correctly filled

    • KYC Checking: verification KYC forms completed and verification supporting documents against the checklist

    • Do background checks on client, directors, key managers, beneficial owners, authorised signatories and all related parties

    • Input data and upload clients’ documents in KYC internal system 

    • Check and control data quality

    • Handle the KYC workflow until final sign-off

    • Instruct Client Referential team to open client accounts in accounting and Back Office systems

  • KYC recertification (periodical task depending on customer sensitivity):
    • Check the clients list and select the client group needs to be reviewed

    • Initiate the KYC recertification process

    • Check if clients’ documents  are in place and correctly filled

    • KYC Checking: verification KYC forms completed and verification supporting documents against the checklist

    • Do background checks on client, directors, key managers, beneficial owners, authorised signatories and all related parties

    • Input data and upload clients’ documents in KYC internal system 

    • Check and control data quality

    • Handle the KYC workflow until final sign-off

    • KYC freeze, KYC restricted process and monitoring

2. Client amendments

  • Verify the correctness of the amendment instruction (e.g. change of address, change of name )

  • Data update in all internal systems

3. Client closing:

  • Monitoring of Internal Client Account utilisation and closure inclusive of signed-off proposals from the Relationship Managers

  • Receive the Senior Business Officer email instruction or client instruction to close the client

  • Initiate client closure in all internal systems 

4. Due Diligence reporting:

  • Local and regional reporting of KYC activities

5. Contribution to other missions of the department

  • Prepare monthly Presentation for Country Client Support Committee

  • Take minutes of the meeting

Average % Time Spent on Major Activity Areas



Major Activity or Task



Percentage Time



Due Diligence


Amendment Static Data


Reporting Activity


Prepare Monthly Presentation & Take Minutes



 80 %


 10 %


  5 %


  5 %



Total



100%




Competencies (Technical / Behavioral)
  • Motivation and prioritisation – the pressure of the job requires the incumbent to display a high degree of self-motivation and good prioritisation skills.
  • Quality- understanding that all aspects of the job require a quality outcome.
  • Attention to details/Accurate
  • Communication- being able to clearly convey information both internally and externally.
  • Responsiveness/flexibility/initiative
  • Team player
Specific Qualifications & Experience Required
  • KYC Due Diligence experience required in Banking
  • Knowledge of Corporate Banking products
  • Tertiary studies in the Banking / Finance Industry
  • Sound experience in a customer service environment  

Primary Location: AU-NSW-SydneyJob Type: Standard / PermanentJob: PERIODIC CONTROLEducation Level: Other Degrees / Certifications / Vocational, Technical or Professional QualificationsExperience Level: Not Indicated Behavioural competency: Ability to collaborate / Teamwork, Attention to detail / rigor, Organizational skills, Active listening, Proactivity, Client focused, Critical thinking, Resilience, Communication skills - oral & writtenTransversal competency: Ability to understand, explain and support change, Ability to develop and leverage networks, Analytical Ability