Position Purpose
The Business Change Management (BCM) team is charged with controlling, managing, and delivering a range of Programs, Projects and Change Initiatives for the CIB Securities Services business across Australia and New Zealand.
The team have a requirement for an experienced business test analyst to execute testing with our business on critical projects, reporting to the Business Test Manager.
The Business Test Analyst is responsible for:
· Contributing to the overall test plan and run sheet.
· Input and maintain test objectives matrix for user acceptance testing and joint user acceptance testing.
· Input into the test environment set ups including data cuts, refreshes and code deployment.
· Understanding the business requirements and converting them to test cases.
· Involvement with user acceptance testing activities including test execution with business users and defect retesting.
· Creation and/or sourcing of test data.
· Defect triage, tracking and issue resolution.
· Input into regular status reporting on testing progress including defect reporting.
· Awareness of the project risk assessments for testing and ability to identify and escalate any risks in a timely manner.
· Assist with the client engagement for all joint testing activities.
· Contribute to test completion reports.
· Contribute to project post implementation reviews and reporting to the business test manager.
· Contribute to continuous improvement of the testing practice.
Responsibilities
· Controlling – keep projects on track by:
- Measuring: checking test progress toward meeting its objectives.
- Evaluating: determining the cause of deviations from the plan.
- Correcting: Taking corrective actions to address deviations by managing risks and issues.
- Achieving the above by defining baselines, tracking test progress, and test status reporting, determining, and taking corrective actions.
· Stakeholder Management:
- Working with project managers, Business analysts, Operational teams, and subject matter experts.
- Working with IT locally & globally
- Business partnering with stakeholders internally and externally (clients, vendors, regulators).
Technical and Behavioral Competencies required
· Planning & Execution: Establishes courses of action for self to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards.
· Team development: Optimises performance through working together. Understands how different individuals bring different skills and approaches. Works together to achieve collective goals.
· Accountability: Committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.
· Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.
· Client Focus: Complete commitment to provide professional, intelligent, and timely responses to our clients’ needs and to changes in the market.
· Collaborative approach: Supports and shows respect for others. Puts people first, and works effectively with individuals, teams, and clients.
· Impact & influence: Creates a positive and professional impact on others. Uses effective strategies to win others over. Exhibits persuasive representation of team and business objectives.
· Risk awareness: Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk.
· Technical competency: Understanding of SQL / ability to write queries for troubleshooting purposes.
Experience and Qualifications required
Required:
· 5 years + testing experience.
· Experience working with an offshore team.
· Experience in Customer (internal/external) facing roles.
· Working knowledge of IT systems and environments.
· Test automation experience with Selenium and UFT.
· Experience with applications like TFS / JIRA / Confluence.
Desirable:
· Knowledge of custodian and/or funds management administration.
· Experience with financial institutions.
· Experience working with testing repository tools like Octane.
· Tertiary qualification in IT.
