Join our Group Learning & Development team (L&D) within the HUB Group HR in Lisbon, a cross-functional department responsible for defining, managing, and leading the Learning & Development strategy for the BNP Paribas Group.
Thanks to its strategic positioning and expertise, this team develops cross-functional offers and academies to support the Group's major transformation projects and key skills identified by the Strategic Workforce Planning exercises.
About the job
As part of one of the Group Learning & Development squad the UX designer is responsible for the design, implementation, and evolution of the training offer in the Group’s Learning Experience (LXP) solution (Mylearning) to offer an enriched learning experience and pathway in the tool.
She/He interacts daily with Product Owners, Learning Experts, Training officers but also with members of the L&D community, IT teams and end users (Learners).
Your Main Activities Are
Within the Squad:
- She/He contributes across the Learning Product lifecycle, accompanying Tribes from the strategic framing and definition phases, through design to delivery, and into continuous improvement and optimization.
- She/He integrates a «Learner-Centric» approach during the redesign of learning paths, where she/he helps to model the current state, to identify key moments and to define the expected target vision.
- She/He designs and verify products’ structure and behaviour using wireframes, process flows and prototypes to improve usability, accessibility, and Learner’s delight while meeting Business and employee’s needs.
- She/He relies on the objectives, perceptions and feelings of users, market research, key performance indicators, VOC (voice of customer) / VOE (voice of employee) data analysis, user test results, and design principles defined by the Group.
- She/He integrates external and internal training content into the Learning Experience Platform (LXP).
- She/He inserts test/acceptance features.
- She/He identifies and enriches knowledge about clients and employees by planning and implementing UX research, from identifying needs upstream with “exploratory” approaches, to downstream with “evaluative” approaches.
Profile and Skills to Success
- At least 4 years of Project Management and consulting experience in Information Technology or similar
- Masters in Architecture, Fine Arts and Design ( preferable)
- Skilled/ Certified on UX Design, with relevant experience in Marketing - UX and customer journey approach
- Highly skilled on presentation development and MS. Office Tools
- Critical Thinking and Open to Change mindset
- Good oral and communication skills
- Fluent written and spoken communication skills in English is required
- Client focused
- Attention to detail/rigor
- Ability to Manage a Project
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
