BNP Paribas SA, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
To support its current growth, BNP Paribas SA is looking for a:
Transfer Agent Officer (M/F)
CDI
Your mission
: - To process the investors capital calls and distributions
- To process reporting and payments
- To maintain registers static data and setup into eFront (FIA)
Key Responsibilities & Expected result area
- Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities.
- Creation and maintenance of share/unitholders’ register on eFront (FIA).
- Process and control of capital calls, distributions, subscriptions, redemptions and transfers of
shares/units.
- Verification of collected documents with regards to distribution calculations and any other
payments towards investors.
- Preparation and sending of contract notes and share/unitholders’ statements to the
fund's/SICAR’s investors.
- Preparation/review of specific investors reporting.
- Handling of all incoming requests, either from client, either from other counterparts, regarding the
Private Capital TA tasks.
- Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client.
- Provide client service & support for BAU and ongoing operational issues.
- Actively participating to the team organisation by taking initiatives and by being implicated in
common projects.
- Follow-up of the incidents until full completion of corrective & preventive measures.
- Assistance in the client service reviews to Private Capital Client Account Manager (agenda,
follow-ups, service plans, write-ups, call memos) by producing monthly KPI’s and monitoring client
issues log.
- Archiving of all TA documents.
- Ensure relevant information is passed to the Fund Accountant and Custody teams.
- Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliation
team, Business Implementation, sales representatives, auditors…
- Improving hierarchy relationship by reporting regularly encountered problems, outstanding work
(escalation process) and any risk identified.
- Help in the production of TA activity statistic.
- Participate to the review of team procedures and checklists.
- If required be involved in department projects.
- Support other Private Capital teams if required.
Advantages of the position
: - Young, dynamic and ambitious team serving in a growing industry
- Training and self-development opportunities
Working environment
- Excellent work-life balance
- Opportunities to thrive your career and your personality
Your profile
: - Baccalaureate
- Experience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)
Your competencies
: - Communication skills: to be able to express her/his messages, both oral and written, in a clear way
- Analytical skills: to review and to analyse any documents
- Organisation skills: able to manage her/his day-to-day and priorities
4. Accuracy:
a. precision and attention to details
b. to respect tight deadlines
c. to follow to-do lists
5. Client focus: ensure to satisfy client’s needs within deadlines
6. Escalation:
a. to ask for assistance when needed
b. to refer issues to the appropriate person(s)
7. Ability to learn by adjusting practices following newly acquired knowledge
Behavioural Skills:
- Ability to collaborate / Teamwork
- Decision Making
- Personal Impact / ability to influence
- Attention to detail / rigor
- Organizational skills
- Adaptability
- Ability to deliver / Results driven
- Active listening
- Communication skills - oral & written
- Client focused
- Ability to share / pass on knowledge
- Critical thinking
- Ability to synthetize / simplify
- Creativity & Innovation / Problem solving
- Resilience
- Proactivity
Transversal Skills :
- Ability to understand, explain and support change
- Analytical Ability
- Ability to manage a project
- Ability to develop and adapt a process
Technical Skills :
- Experience with efront (FIA) is considered as an additional asset
Language Skills:
- Fluent in English and French; German/other languages will be considered as an asset
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.
