The role
• As a Surveyor/Property Manager within our Occupier Management team, you will advise existing corporate clients on occupier management
• Working across multiple corporate clients Responsible for providing Occupier Management services for circa 200 properties in the assigned region(s) for the assigned corporate client
Key deliverables
• A point of contact in respect of estates management, property issues and projects for the Client(s)
• Reporting to Client on a regular basis in accordance with Client requirements
• Reporting to the Account Manager on a regular basis
• Working with Estates Administrator on Estates Management deliverables
• Ensure delivery of service through effective working relationships across the client delivery team(s)
Responsibilities
• Working with the Account Manager as the Main point of contact for all property specific queries from a range of sources, both internal and external, in respect of the client’s property portfolio
• Liaising with landlords and tenants to resolve property issues
• Undertake periodic inspections of all properties in line with contract requirements to identify any property issues and any opportunities to enhance use of the property
• Assist in management of vacant space
• Dealing with Lease queries, boundary disputes and assisting with CPSE’s
• Preparing repairing liability summaries from legal documentation
• Responsible for collating and submitting monthly fees
• Undertaking outside the 1954 act lease renewals
• Acquiring leasehold space or transaction management of certain acquisitions
• Assist in Drafting/Approving change notes and invoices
• Helping to manage Client helpdesk
• Instructing Client legal services team for advice where appropriate
• Assisting with renewals of licenses and permits and helping to manage residential portfolio
• Analysing and manipulating data from client database.
• Liaising with tenants in respect of bad debt
• Dealing with applications for landlord’s consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary.
• Working with estates administrator in assisting with service charge payments, recharges, annual budgets and variance reporting
• Providing additional Senior Administrator’s support as required to the Corporate Real Estate occupier management team
Person specification
Essential qualifications
• Educated to University level or equivalent
• MRICS qualified or equivalent level of experience
Essential experience
• Demonstrable record of working with corporate clients in delivery of occupier management or property management services
• Demonstrate suitable lease advisory and acquisition experience
• Undertaking property inspections
• Provision of annual budgeting, variance reporting and service charges
• Understanding of property databases and the maintaining accurate data
