This position offers the opportunity to join the client service section of our wealth management operation team. The role provides business support to the front office staff and other internal stakeholders for all daily operational matters.
Responsibilities
Direct Responsibilities
• To support daily operation and resolve discrepancies include but not limited to securities transfer, physical scrip depository/withdrawal, fund Transfer, loans, fixed deposits, local and foreign cheque clearing, FPS & Autopay clearing, ensure the transactions are handled properly and timely executed in accordance with the bank procedures/guidelines.
• To be customer-focused and maintain a high quality service standard in liaison with Relationship Manager / Marketing Associate / Regional Processing Centre / ISPL (BNPP India Solutions Pvt Ltd) and other stakeholders.
• To support daily operations in corporate actions, IPO, placement & disclosure.
• To perform client account administrative tasks, response to queries raised by external parties.
• To monitor trade and prepare reporting for CIES account
• To handle cheque book order
• To prepare and review daily reporting
• To prepare monthly and quarterly management reporting.
• To participate in project and ad hoc assignments e.g. new system implementation, UAT, BCP and DR.
• Direct contribution to bank’s operational permanent control framework.
• Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan.
• Contribute to the reporting of all incidents in accordance to the Incident Management framework.
Contributing Responsibilities
• To provide backup support to the BAU processing team whenever necessary as assigned by section head/ department head.
Technical & Behavioral Competencies
• Good knowledge in account operations and general banking operations
• Effective communications skills.
• Good written and spoken English.
• Proficiency in MS Office applications (Excel, Macros, VBA Word, PowerPoint…etc).
• Take initiatives, proactive, responsible and motivated. Willing to work overtime if required.
• Good interpersonal skill, attentive to details and accuracy.
• Committed to customers, diligent, adaptability to changing environment.
• Comply with regulatory requirements and internal guidelines.
Specific Qualifications
• Degree holder, preferably major in a business subject with at least 3 years relevant banking experience.
• Experience in middle & back office operations in a sizable financial institution is preferred.
• Relevant working experience in remittance & securities operations is preferred.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year