About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/function:
BNP Paribas Personal Investors Germany
Personal Investors operates under three brands in Germany, Consorsbank, targeted to individual customers, and DAB BNP Paribas for B2B customers and Wealth Management Private Banking for wealthy clients. Consorsbank is the no. 4 full-service direct bank(1) in the market by the number of customers and the 2nd online broker by the number of executed orders by individuals(2). DAB BNP Paribas is one of the leading operators for Independent Financial Advisors and Asset Management specialists. Personal Investors Germany offers its services to around 2.0 million customers in Germany.
Job Title:
IT SAM Specialist / License Manager
Date:
Department:
PI Germany – ISPL
Location:
Chennai
Business Line / Function:
BNPP PI Germany (IT)
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
0
Directorship / Registration:
NA
Position Purpose
Administration and further development of the PI Germany Software Asset Portfolio as well as integration and harmonization of SAM processes with global BNPP SOAM team.PI Germany SPOC with regards to SAM topics.
Responsibilities
Direct Responsibilities
- Coordination for all questions of License Management / Software Asset Management (SAM)
- Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance)
- Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits
- Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.)
- Maintaining and monitoring of the PI Germany Software Asset Portfolio
- Interact with internal departments and stakeholders offering guidance on SAM topics like
- Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research
- Counterpart for the Open Source Owner for all relevant topics in case an OSS
- Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests)
- Monitor renewals and new software purchases
- Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders
- Participate in ITIL-SAM improvement initiatives
- Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software
- Contact person for contractual sand license specific questions regarding the existing software products
Contributing Responsibilities
- Act as an ambassador of SAM topics for PI Germany
- Support the local PI team in all topics related to SAM
- Interacting with corporate security, IAM and risk practices to ensure that the software is compliant
- Provide license reports on requested applications
- Support and guidance counterpart for the responsible Application Owners
- Counterpart for all Software product related questions internally and externally
Technical & Behavioral Competencies
- Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU)
- Deep architectural and conceptual knowledge of the SAM lifecycle
- Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI
- Strong customer service orientation
Specific Qualifications (if required)
- ITIL Foundation (or higher) mandatory
- ITAM / CSAM certifications at plus
- Agile certification at plus
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Communication skills - oral & written
Client focused
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to manage a project
Ability to develop and adapt a process
Ability to set up relevant performance indicators
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications (if required)
- Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework)
- Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK
