We are looking for a Retail Banking Strategy Manager who will take end-to-end ownership of strategic initiatives across all retail segments and drive our Retail Banking organization with strong analytical thinking and impactful communication skills.
This role offers a unique opportunity to shape the future of Retail Banking, work closely with senior stakeholders, and represent our strategy at an international level.
Qualifications:
- Bachelor’s degree from a reputable university (Master’s degree is a plus)
- Minimum 8 years of strategy and business development functions in corporate or retail banking
- Strong analytical mindset with the ability to translate insights into actionable strategies
- Experience in Customer Experience and/or Sustainability is considered an asset
- Knowledge on Micro SME / Smb is a plus
Key Responsibilities:
- Own and oversee the end-to-end Retail Banking strategy across all segments (Mass, Affluent, Pensioners, Payroll, SME, Individual, and Emerging Segments)
- Design, structure, and formalize the Retail Banking strategic roadmap
- Present and articulate Retail and Private Banking strategies to our international shareholder, BNP Paribas
- Collaborate cross-functionally with key stakeholders such as Payment Systems, CEPTETEB (Digital Banking), Auto Finance, Product Management, and Marketing teams to ensure strategic alignment
- Consolidate and integrate various strategic components into a cohesive and forward-looking roadmap
Additional Responsibilities:
- Lead Customer Experience teams that gather customer insights, design surveys, and shape customer journeys
- Provide leadership to sustainability and green loan initiatives within Retail Banking
- Deliver strategic guidance to SME Banking Marketing activities
Why Join Us?
- Take a pivotal role in shaping the strategic direction of Retail Banking
- Work closely with senior leadership and international stakeholders
- Lead high-impact transformation, customer experience, and sustainability initiatives
- Drive meaningful change across multiple business lines
If you are passionate about strategy, thrive in cross-functional environments, and want to make a tangible impact in Retail Banking, we would love to hear from you.
