About BNP Paribas Group:
BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
About BNP Paribas Solutions Philippines Branch:
Established in 2024, BNP Paribas Solutions Philippines Branch is a branch of BNP Paribas Group, a leading bank in Europe with an international reach. We provide support services, back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
Position Purpose:
Private Capital Loan Solutions plays a critical role in the Private Capital team. The role will require technical expertise in processing and reviewing functions with respect to PC Loan Administration services delivered to BNP Paribas client base.
The role is responsible for the service delivery of PC loan administration and will include the provision of technical expertise for all middle office and back-office activities. This role will focus on the delivery of daily activities for PC assets, but also support onboarding and transitions, as well as business change projects and business improvements, to ensure a consistent and robust operating model.
Missions
· To participate in team management, and monitor Key Performance indicators and quality follow-up, incident management, risk management
· Understand our clients’ needs and assist Fund Managers and Agents in the context of the asset data maintenance.
· To manage transversal issues, internally and externally, within the bank and with external Counterparties.
· To represent Private Capital Loan Solutions as SME in client/prospect and external meetings
· To be the 1st escalation point of contact for the client in Loan Administration Tasks
· To on board with the collaboration of private capital business implementation team, new transactions:
· Portfolio / Asset assessment (the operational risks associated with new transactions based on the documentation)
· IT Testing end to end with new business requirements
· Full setup of the loan administration tool
· SLA writing
Responsibilities
Direct Responsibilities:
· Manage team members:
· Organize one-to-one team meetings
· Preparing and organizing end of year appraisals, ensuring that the notations/comments are fair and explicit help team members to think out of the box
· Work with the team members to propose innovations
· Take proactive initiatives to improve productivity and to decrease costs, including setting up capacity planning and challenging the team(s)
· Be responsible for daily loan administration production
· Review of the documentation
· Record and maintain statics and transaction on Sentry
· Perform cash & portfolio reconciliation
· Perform accrual computation
· Process payment and reporting
· Be responsible for communication top down and bottom up
· Make sure people under responsibility take part to existing forums and meetings
· Share information from Private Capital management meeting with the teams
· Organize ad hoc communication when needed
· Manage problems when they occur, take necessary decisions, escalating hot topics when necessary, proposing solutions to your management
· Ensure that the Private asset recoding’s quality meets PC Asia Pacific standard
· Ensure daily tasks such as reconciliation tasks are performed in timely manner
Contributing Responsibilities
· Participate and review actively all procedures and checklists
· Provide operational support to the Private Capital team members in case of operational picks
· Manage transversally, being an example in working transversal issues with other managers or other departments
· Monitor incidents and be responsible for closing incident with corrective and preventive measures
· Ensure proper training is done within the teams
· Integrate new team members
· Make sure that team members are following the procedures and completing the checklists properly and on time
Technical & Behavioral Competencies
Competency
· Strong communication skills:
· Able to express her/his messages, both oral and written, in a clear way
· Clearly communicates strategies to all stakeholders
· Analytical skills:
· Review and analyze different aspects related to a topic in a critical manner.
· Make appropriate decisions bases on the analysis
· Risk management:
· Carries out a risk/benefit analysis before putting operational processes/ controls into practice
· Implement risk-related procedures and BP2S governance
· Organization skills:
· Set priorities and adapt them when needed.
· Action and monitor progress by coordinating activities and allocate resources efficiently.
· Ensure that deadlines are met.
· Accuracy:
· Implement preventive actions to avoid issues
· Follow up on to-do list for the team.
· Client focus:
· Ensure to achieve internal and external client satisfaction
· Understand clients’ issues and propose solutions
· Issues escalation:
· Ability to refer an issue to the appropriate persons in management for timely resolution.
· Ensure a positive working environment by assisting the team with:
· Training
· Development
· Motivation
· Keep up to date:
· with related business
· technical development
· regulatory developments
Managerial skills
· To help team members to develop their knowledge and competencies
· Stimulate team members to make professional progress by helping them to identify and to use learning opportunities
· Give regular feedback about team members’ performances
· Detect talented people
· To inspire and motivate teams
· Promotes enthusiasm and commitment
· Is a model of good conduct
· Clearly explains her/his actions
· Gives feedback
· Creates team spirit
· To promote BNP Paribas’ vision and values
· Delegation
· Accomplishes organizational goals by assigning authority and responsibility to the appropriate resources and by providing support and direction
· Follow-up delegated tasks
Experience and Specific Qualifications:
· Master’s degree
· Relevant experience (10-15 years) in alternative investment, Management Company, administrator, or audit firm (solely for Private Capital funds).
· Fluent in English; European language (such as French) will be considered as an asset
