What is this position about?
• Handle cash payment related queries received from external and internal clients ie Front office, middle/back- office teams. Contact clients or Relationship Managers to clarify/obtain information on their payment requests. Perform follow- ups and resolve client issues if necessary.
What would be your typical day at BNPP Paribas look like?
Primary Role Responsibilities
• Handle pre and post processing activities in PCMO mostly in relation to client contacts both internal and external
• Monitor and follow up on outstanding approvals required on clients’ payments
• Be up todate on new policies/procedures and applicable regulatory requirement and comply with bank mandatory requirements
• To perform timely mgmt. reporting and ensure adherence to incident reporting policy
Other contributions
• Contribute to roll out of new processes and adoption of operations controls
• Minimize operational failure, including but not exclusively the risk of fraud by maintaining sufficient controls
• Active participation on ad hoc tasks/projects assigned by Management from time to time
What is required for you to succeed?
• Diploma or basic University Degree
• Cash management products and operations knowledge and experience
• Customer and client service focus
• Good communication skills
• Control awareness and operational risk skills
• Ability to work as a team, good team spirit
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
