Position Purpose
* Executions and pre/post transactions processing
* Client marketing support
* Change management support
* Relationship Manager Support in Client Relationship Management
* Administrative support
Responsibilities
Execution and Transactions Processing
* Receive orders and instructions directly from clients
* For certain products types, quote prices to clients
* Ensure pre-trade due diligence checks
* Ensure orders are properly executed and proceeded including but not limited to proper voice log, suitability & credit limit check
* Capture executed deals in systems by cut-off time
* Ensure accuracy of capture to avoid incidents and dealing errors
* Train Marketing Associate ("MA") / Administration Assistants ("AA") to ensure that they have sufficient level of awareness of procedures and controls.
Client Marketing Support
* Appropriate understanding of client portfolio, background and investment needs
* Coordinate and follow-up with invitees for marketing events organized by BNP Paribas ("the Bank")
* Organize clients meetings with RMs
* Prepare documentations for client portfolio reviews and valuations
* Assist RMs to prepare meeting and presentation materials
Relationship Manager Support in Client Relationship Management
* Support Relationship Manager in providing investment advisory to clients, which is to be in line with Bank's views on each class of assets and within client's suitability profile
* Assist Relationship Manager to meet bank's target in terms of product placement (especially when there is a product promotion), new accounts (particularly for existing relationship) and loan utilization
* Whenever possible, to identify opportunities to expand client assets.
Change Management Support
* Provide feedback to relevant parties to meet front office needs
* Ensure RMs are informed on a need-to-know basis of any changes impacting the work processes
* Back up other MAs
Administrative Support
* Answer clients’ phone calls in a professional manner
* Take care of queries from internal/ external parties
* Assist managers in completing call reports
* Assist managers in account opening and onboarding process
* Assist in processing credit approvals, CAF review, credit review, investments and deposit transactions
* Assist RMs to prepare internal and external meetings materials
Control Aspect
* Direct contribution to the Bank’s operational permanent control framework
* Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
* Comply with regulatory requirements. Most importantly, to observe FAA and SFA requirements in the discharge of duty as Senior MA and as an employee of the Bank.
* Comply with internal guidelines
* Responsible for reporting all incidents according to the Incident Management System
Technical & Behavioral Competencies
* Client-focused with good communication skills
* A team player with good initiative and team spirit
* Good report writing skills
* Familiar with Word Processing, Excel and PowerPoint
* Familiar with Wealth Management systems
* Relevant language skills
Specific Qualifications (if required)
* University degree
* Minimum 4 years’ relevant working experience in finance and banking industry
* Must fulfill the fit and proper criteria of relevant regulators
