About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
The Business Continuity Service Centre Senior Analyst delivers efficient, optimized and high-quality Business Continuity planning lifecycle activities to CIB Business Continuity Officers serving CIB businesses and/or territories worldwide.
Job Title:
Assistant Manager / Manager
Date:
Department:
Business Continuity
Location:
Bengaluru
Business Line / Function:
Information Security
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
Responsibilities
· Manages a team in India and provides services to the different staff engaged in CIB’s Business Continuity, IT Continuity and Crisis Management activities
· Develops and maintains data analytics in Excel / Power BI to drive efficiency and quality in the controls
· Automates manual processes with simple scripted solutions to drive productivity
· Interacts with CEP IT on behalf of the Global Business Continuity, IT Continuity and Crisis Management department
· Reports meaningful KPIs to the management demonstrating quality in the services that are provided
Technical & Behavioral Competencies
· Collects development needs from colleagues in Business Continuity, IT Continuity and Crisis Management activities around data analytics and applications
· Organizes those needs in a book of work, discusses priorities with the management and drives delivery of those needs through the Continuity data team members for analytics and through CEP IT for applications
· Manages testing and releases in production of developed features
· Supports live data analytics and provides training / help to the rest of the department on data and tool usage
· Supports upstream/downstream feeds from/to applications outside of the department’s scope (e.g. APM, Service Now, Everbridge, Refog, etc.)
· Supports the generation of reports/dashboards that are required at specific frequency in time (e.g. daily, weekly, monthly, quarterly)
· Standardizes routine processes for greater consistency, efficiency, and control to deliver quality
· Performs reconciliation of data and provide output to the rest of the department for actions
· You will take ownership of your own personal development plan; working with your direct line manager to ensure your development goals are set, monitored and the appropriate training & development put in place.
Professional Knowledge & Expertise
· Excellent analytical skills, able to take on complex analysis and provide thoughtful solutions
· Excellent technical skills, especially with productivity software like Excel and Power BI
· Excellent leadership aptitude, with a strong capacity to organize work efforts, manage priorities and deliver on due time
· Excellent communication skills and fluency in English, both oral and written
· Basic knowledge of Business Continuity, IT Continuity & Crisis Management processes
· Basic knowledge of the banking industry and CIB activities (Financial Markets, Corporate Finance)
· Knowledge of Service Now and/or Everbridge is a plus
Behavioral Competencies and Inter-personal Skills
· Rigorous and autonomous
· Strong communication skills, written and spoken
· Team player with high ethics
· Highly organized and with the ability to multi-task
· Delivery oriented mindset with an ability to prioritize efforts and take meaningful decisions
· Results driven - delivers high quality, and high impact work
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Communication skills - oral & written
Attention to detail / rigor
Ability to deliver / Results driven
Active listening
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
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Education Level:
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Experience Level
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Other/Specific Qualifications (if required)
ISO22301 or any other
Business Continuity Certifications
