Management Support Officer - Uncertain Fixed Term Contract

About the job

• Management Support Portugal integrates in the Transversal SSC unit and is in charge of the on boarding, off boarding and invoicing processes for external staff and all related data enquires. Through continuous improvement mindset, the team drives innovation and strives to reduce transactional costs through strong streamlining of the activity methods and by adopting a partnership approach to accompany our clients and suppliers on their journey. The team works with both internal and external clients and suppliers located in different locations

Your Main Activities Are

• Deliver an harmonized on-boarding & off-boarding process for external staff across different scopes; contribute to reduce the security & compliance risk identifying and reporting risk situations on the processes (example: leavers  identified too late…) and contribute to data quality control and follow-up (request corrections in case of anomalies)
• Process direct expenses on the external staff invoicing management; perform the payment follow-up for FAP (AE & DE), produce KPI & dashboards (daily and/or weekly and/or monthly as well as execute monthly accruals reporting to finance of external staff and centralize all data to perform more accurate accruals of external staff (AE)
• Produce reports at entity level and for a variety of stakeholders/ internal departments; contribute to reduce current and  future operational risk & workload on management and centralize all data to perform accurate reporting (HC  Analysis, Collecte des Effectifs & Forfaits…)
• Contribute to the results of the Management Support Team by taking the initiative in daily tasks, anticipating them in  order to have them completed before deadlines, facilitating cooperation and interactions whilst acknowledging the  benefit of differing viewpoints and ways of working
• Identify and correct issues or errors, escalating in case of any exceptional or irregular situation as well as raise alerts  when needed and as soon as possible to allow the proper management of the situation at hand and to ensure a high level of service of the Management Support Team
• Respect the norms of BNP Paribas Portugal and perform tasks and/or participate in transversal projects and initiatives

Profile and Skills to Success

• Bachelor’s (3 to 5 years) in Economics, Finance and Accounting, Business Management or related
• Up to 2 years experience in Accounting and Finance or Administrative Support
• Fluent (C1-C2) level of English 
• Expertise in Office Pack (Excel and Powerpoint)
• Analytical Ability
• Communication skills, both written and oral
• Ability to deliver / results driven
• Attention to detail / rigor
• Ability to collaborate / teamwork
• Adaptability 
• Organizational skills
• Client focused
• Organisational skills 
• Client focused

#LI-Hybrid

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.