Job Title: Assistant Manager – OpenStack Expert
Department: ISPL Data Office, CIB IT Transversal
About Business line/Function:
The Server Infrastructure team is responsible for supervising, monitoring, and developing the Server of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Server Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and supplier relationships, and project management.
Position Purpose:
As an OpenStack Engineer, you will manage and contribute on OpenStack based cloud infrastructure evolution.
You will play a crucial role in designing, implementing and optimizing cloud platforms, while ensuring the stability and performance of production environments.
The infrastructure provides high availability environments to ensure applications availability.
Due to large number of assets to manage, it is a key requirement to be able to build and manage scripts to automatize operations.
Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position.
To work following ITIL methodology is part of the daily basis in this and the rest of IT areas.
The team operates in a Follow-the-Sun (FTS) model, with members distributed globally across Canada, the USA, Brazil, France, Spain, India, Hong Kong, and Singapore. As a member of this team, you will be expected to provide seamless global support during your local time zone.
Responsibilities
Essential:
· OpenStack Server Administration
· Good knowledge of Linux (Red Hat, Suse, Ubuntu...) and some notions on Windows operating systems.
· Skill in virtualization (KVM) and containerization (Docker, Kubernetes)
· Knowledge on Server Networking
· Openstack Core services Nova, Cinder, Neutron(OVN & OVS), Glance, Keystone as well as knowledge on RabbitMQ
· Physical Server maintenance on DELL or HP servers
· Scripting Skills such as Ansible, Python & Shell Scripting
· Customer service-oriented skills.
Desirable:
· Ceph & NetApp Storage Management
· Ansible Tower
· Kolla-ansible
· Code version control (Git, Bitbucket…)
· Experience with other hypervisors (VMware, Nutanix)
Personal Attributes
· Eager to learn
· Analytical mind-set
· Ability to work well under pressure, ability to work autonomously and in team environment
· Good interpersonal and communication skills. Ability to work in an international team with coworkers based in other countries
Skills Referential (Required knowledge, skills and abilities)
Business skills:
· Architecture (Mastered)
· Knowledge of Data (Mastered)
· IT development (Mastered)
· Computer tests (Expert)
· IT infrastructure (Expert)
· Management of production operations (Expert)
· Computer security and cyber security (Mastered)
· IT / Business Relations (Mastered)
Transversal skills:
· Analytical capacity (Expert)
· Ability to lead a meeting, a seminar, a committee, a training session, etc. (Mastered)
· Ability to understand, explain and lead change (Mastered)
· Ability to define relevant performance indicators (Mastered)
· Ability to work with Agile methods (Mastered)
Behavioral skills:
· Ability to share/transmit knowledge (Expert)
· Be results oriented (Expert)
· Creativity & Innovation / Ability to solve problems (Expert)
· Ability to collaborate / teamwork (Expert)
· Develop and maintain system documentation, including configuration guides, and standard operating procedures. - Direct and be responsible for the implementation effort.
· Provide technical guidance and mentorship to team members.
· Assess demand for their service or technology area and develop plans to meet future capacity needs and make recommendations to the manager.
· Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers.
· Able to work autonomously and as part of a team using strong analytical skills.
· Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
· Demonstrate a systematic and logical approach to problem-solving.
· Able to follow the bank’s standards, processes, and procedures.
· Escalating incidents internally or to 3rd party partners when required.
ITIL 4 Foundation qualification.
Education Level: Bachelor’s degree or equivalent
Experience Level: At least 5 - 7 Years
Certifications: Red Hat Certified Specialist in Cloud Infrastructure, OpenStack Foundation Certifications (COA/CFNA) (Good to have)
Location: India
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
