BNP Paribas is one of the largest European banks with ~178,000 employees present in 65 territories including Taiwan.
BNPP Taipei branch was set up in 1981 and is running both CIB (Corporate and Institutional Banking) and WM (Wealth Management) businesses. BNPP Taiwan branches has about 250 employees in Taipei, Taichung and Kaohsiung and also via BNPP Securities Taiwan (established in 2004).
As part of Global Markets activities, BNPP Securities Taiwan conducts a business on cash equities and futures market making activities.
We are now looking for a dynamic, team player and eager to learn candidate to join its IT team mainly dedicated to Application Support, covering FO to BO to Finance systems.
Application Support
Production support: Morning health check, Daily IT operations, IT security deployment
User support for IT applications used by Traders, Operations and Finance teams (Taiwan specific applications and BNPP Group applications)
First level support (i.e. determining the cause of the problem and escalate to the right party) for Securities and maintaining CIB UAT/SIT/PROD environments
Coordination between BNPP Securities Taiwan users and application development teams (can be internal or external vendors)
Users training for applications used locally
Business Analyst for applications used locally:
Document detailed business requirements and have them validated by business users
Functional specification validation and in-house development if needed
UAT preparation, co-ordination and user signoff
Manage application profiles and assure traceability throughout the lifecycle, following local, group, and regulatory requirements.
Project management:
Manage project schedule and provide timely updates for project status.
Prepare reasonable IT budget according to project requirements and control IT expenditures within planned budget.
Liaise with the IT Production and IT security teams regarding Infrastructure matters.
Coordinate with regional IT Application Support and local vendors for development and implementation
Coordinate users for new requirements and perform UAT testing
Coordination and escalation:
Ensure proper coordination and escalation with Branch IT
Ensure proper coordination and escalation with regional IT Production and Application Support teams, including service reviews.
Act as secondary for infrastructure and end user support
Personal systems supporting, including but not limited to: PC, voice, market data, mobile device, etc.
System management, including but not limited to: platform support, compliance management, vulnerability management, etc.
Computer asset management
Data center management
Contributor to regulatory and Permanent Control compliance:
Contribute to implement of Securities IT management procedure in day-to-day business activities
Comply with regulatory requirements and internal guidelines
Contribute to regulatory compliance and internal/external review
Contribute to the reporting all incidents according to the incident management system
Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing sufficient regular controls
Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified
Experience required
Minimum 2-3 years of relevant experience in Application Support in Finance industry or relative experience gained from Internship is considerable
Chinese native speaker with good command in English
Entry to intermediate UNIX and Windows system management skills is mandatory
Good communication skills
Experience with Information Technology Infrastructure Library (ITIL), Cybersecurity, and Taiwan stock market will be a plus
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
Discover the different professions within BNP Paribas: IT, Tech and Data
BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!
Basically, why would you want to join BNP Paribas over any other company?
BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...
What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.
Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.
At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.
