Head of Investor AML - Vice President

Job Title: Transfer Agency AML Manager – Vice President

Business Unit: Investor Services - Fund Administration - BNP Paribas Fund Services Ireland Limited

Contract Type: Fixed Term Contract – 12 Months

Location: Dublin
 

About BNP Paribas: 

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation.
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them.
• Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics.
• Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered. 

Our strengths are based off four key areas of Stability, Expertise, Responsibility and Good Place to Work.

• Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint.
• Expertise: We build upon our recognised and expanding knowledge of our teams.
• Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers.
• Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect. 

Role

The objective of this role is to lead a key client facing team within the Transfer Agency AML Team and to act as a leading member of the department management team. Core responsibilities are to ensure a consistently excellent level of client service, oversee the effective operation of the team and to identify & contribute to continuous improvement initiatives while working as part of team to develop and improve investor on boarding in line with the relevant regulatory requirements .

The Person

This is a client facing position that requires a technically strong, bright and ambitious individual who has a proven history of building valuable relationships and leading teams within a busy operational environment. You will report to the Head of Transfer Agency in Ireland and will ideally have an extensive background within Transfer Agency with experience of overseeing and managing the investor on-boarding experience and AML/KYC. The TA AML Manager will be responsible for the delivery of products relating to AML/KYC for clients and overseeing remediation and ongoing monitoring programmes will be a key task for this role. To be considered, candidates must have solid experience and knowledge of AML/KYC and relevant associated regulatory items. This role also requires the candidate to assist with the growth and development of the TA footprint in IOC (Offshore location).

Key Responsibilities

2. Act as an escalation point and have a proven ability to answer any queries from clients relating to this function.
3. Manage a key team within Transfer Agency to deliver and oversee their work to ensure it is of the highest quality standards. Ensure that the team operates efficiently, adheres to procedures, SLA & ISAE 3402 requirements and BNP Paribas best practice and policy.
4. Determine resource requirements and subsequently recruit, train, motivate & develop staff to ensure a fully functioning team capable of meeting the department’s objectives, including leading the performance management process.
5. Key member of the department management team, charged with leading a variety of strategic initiatives
6. Foster and support a culture of best practice and ‘white glove’ service to clients within the Transfer Agency area of the business. Promote and maintain our high quality client experience. Understand the needs of our clients, their requirement for accurate and timely reporting coupled with a proactive approach to client relationship management.
7. Foster and cultivate a change culture where we strive to provide the highest quality service. 
8. Sponsor a programme of continuous improvement to mitigate risks, eliminate inefficiencies and/or improve client experiences and in order to support the build out of capacity and scale within the department.
9. Review regulatory requirements to establish if and where they may impact on the department processes and procedures, and how Transfer Agency reports to regulatory bodies.
10. Liaise with Transfer Agency colleagues in other BNP Paribas locations to streamline processes and identify common procedures and systems with a view to unifying databases and procedures.
11. Identify and implement required training programs within the department to ensure that these programs meet the required industry and BNP Paribas standards
12. Ensure the work of the department adheres to all legal and regulatory requirements to meet business objectives.
13. In depth understanding of AML, fraud prevention, operational risk areas and BCP
14. Assist and support the Head of Transfer Agency in all aspects of the department.
15. Outsourcing oversight of TA functions (AML & Screening) as assigned by the Head of Transfer Agency.  Apply outsourcing governance in line with Central Bank of Ireland and Outsourcing Committee requirements.

Expertise and skills : 

• Experience AML professional req
• Ability to coordinate people 
• Ability to manage team and to let them work to a single target
• Transversal leadership
• Ability to work transversally and engage at all levels (including active listening)
• Ability to work on own initiative and overcome challenges
• Ability to prioritize
• Strong adaptability to change 
• Rigorous 
• Writing and formalizing skills

Qualifications & Skills Required

Essential

Desirable

Third Level Qualification

Financial Services related qualification

Work experience/ background

Essential

Desirable

8-10 Years’ Experience in Fund Administration with at least 5 years in a management capacity

Project Management skills. Solid experience and knowledge of AML/KYC regulations

ISAE and risk management framework experience

Technical/Business Skills and Knowledge

Essential

Desirable

Experience in use of MS Office

Experience of a variety of hedge fund types – e.g.  Offshore, Irish domiciled, Limited Partnership

Proficiency in MS office

In-depth knowledge of Hedge Fund Transfer Agency life-cycle, including AML

Knowledge of NTAS and Advent Partner software applications

Competencies

Essential

Desirable

Hard working Team Player who likes to work within and contribute to an organizational team structure 

Attention to detail

Adaptability  : ability to adapt to and work within a dynamic changing environment 

Strong Written & Verbal Communication Skills

Strong Leadership skills

Keen awareness of Client Service standards

Relationship Management skills

Project Management skills

Why Work with Us?

• We are the bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefit packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company - there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 70 countries with over 200,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made