Company purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business area
Securities Services is a leading global custodian and securities services specialist that provides multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers.
Develop BNP Paribas Securities Services (BP2S) Securities Clearing and Custody business in the UK and Middle East, working in tandem with the rest of the Product Management team. The team is part of the Financial Intermediaries &
Corporate Client Line of BP2S. The Client Line’s responsibilities span from product initiatives, to P&L management and strategy. Key target clients are banks, brokers and corporates.
The UK Custody Product team is responsible both for the UK Local Custody product offering, as well as the Global Custody product offering for clients contracted with the UK location.
Job purpose
- As part of the product management team, initial focus will be to act as primary point of contact in the UK for all matters relating to Global Custody product. In addition opportunity to cross-train and cover Local Custody initiatives as required.
- Help meet changing needs of the business with focus on developing and supporting product strategy for Custody, working with the head of Custody Product UK& Middle East and the local and global team
- Support the client growth strategy, partnering with Client Development on RfI / RfP, due diligence, client queries. Responsible for pricing new deals and reprices.
- Assist in developing product strategy: working with Client Segment, identification/validation of target market segments; building and executing a product development road-map achieve and maintain competitive advantage including digital topics, and to meet agreed financial targets.
- Contribute to developing and maintaining product solutions working with Client Segment to anticipate and address the market’s needs on an ongoing basis, to create the market-leading solution for our target market segments; leverage agile approaches where appropriate in order to best meet client needs
- Writing business cases, product level description and product approval documents for any new developments
- Track & contribute to new product implementation projects (executed by IT and Client Delivery) in tandem with Programme Management
- Support Client Segment in competitor and target market analysis
- Developing and maintaining product collateral (e.g. standard product description, story boards, standard scope of services documents, ‘demo’ environments and scripts);
- Developing and maintaining pricing models and evolving pricing approach;
- Managing unit costs with Client Delivery to maintain competitiveness; · Monitoring and managing product profitability;
- Product training and support for the Sales and Relationship management teams, including client engagement at the appropriate times;
- Monitoring service delivery to maintain/enhance client satisfaction levels and to preserve/enhance market reputation.
Key Responsibilities
- Assist in product development and maintenance: - Design and agreement of tactical solutions for new service requirements; - Proactively identify product development opportunities, building business cases and sponsoring; - Develop and maintain product collateral; - Maintain the product road map; planning and agreeing developments with IT suppliers and operations; - Assess and planning for the new requirements from existing clients in conjunction with Client Segment; - Support Client Segment in maintaining data on client segments and the competition; - Industry watch: sourcing, compiling and interpreting information on pertinent developments within industry bodies and services (e.g. the regulators, market depositories/clearers, central banks, consultants) in conjunction with Client Segment.
- Sales support: - Training and support for the sales and relationship management teams; - Direct involvement in certain aspects of the sales process
- Assist with Product P&L management: - Manage the revenue and cost lines month on month – forecasting impact of sales plan as it unfolds; - Operational cost analysis – monitoring and challenging the cost drivers; - Setting cost income ratio targets; - Setting fee schedules.
- Service Management: - Service delivery monitoring through the use of KPIs prepared by operations, regular meetings with relationship and account managers; - Obtain feedback from existing clients, prospects or ex clients directly where appropriate.
- New business: - New business proposals: approving clients, price, terms and service specification; developing proposals with Coverage for larger/complex deals; - New business contract negotiations – depending on the complexity this can be limited to determining the bank’s position on sticking points (in conjunction with Legal); Provide product/business expertise in the sales process as required
Requirements
- Ideally experience of the securities services and/or custody industry
- Digital and agile knowledge/understanding
- Ability to assess business/new product opportunities and develop and present business cases where appropriate
- Effective communication with clients, consultants and internal stakeholders
- Adaptability to changing priorities
- Versatility to work across a number of topics & to work with different stakeholders across the bank.
- The ability to work as part of a team to fulfil the collective purpose of the team and the specific responsivities of this role as listed above
- Structured approach to achieve results within expected timeframe
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
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