We are looking for

Cardif - Head of Digital Department

Last update 11.03.2025

Cardif Japan is looking for his new IT Head of digital. This is a key senior IT role at the crossroads of several `missions` for driving digital transformation, managing digital strategies, and overseeing IT infrastructure to enhance business performance. 

The `IT digital` department is 1 of the 4 IT departments under CIO`s responsibility, and is the most exposed to partners and clients as cornerstone of our strategy.

The scope encompasses Cardif Japan digital applications serving our partners and clients as per our distribution models. There are 4 applications in scope and 1 platform that serves various needs and encompasses several sub-applications. The 4 applications are in run , but are expected to be migrated to more modern technologies within 2 years. The platform is already live and in run mode, but is also under development for enhancements, new features and new onboarded partners. The goal is to provide best-in-class services from subscription to claims for our clients and partners and consolidate our position of CPI leader, while building a difference to attract new partners from other business lines.

These applications represent 50% of our IT budget project for 2025 and beyond, and are a pillar of our business strategy for business consolidation and business growth.

There are about 10 internal team members, but those applications also require the support of many external vendors under direct management, as well as SW editors located offshore. Since Cardif Japan is part of a big financial group, lots of activities are done by other stakeholders across BNP Paribas group and a clear and reliable communication is a key to success.

The key responsibilities include: 

• Digital Strategy Development:  Plan, design and implement digital strategies aligned with organizational goals, ensuring seamless integration of technology across operations, participate in the overall IT strategy.

• Team Leadership and team management : Lead multidisciplinary teams, fostering innovation and high performance, support some CIO activities whenever needed.

• IT Management: Oversee IT systems, infrastructure, and cybersecurity, ensuring efficiency and compliance with regulations. The securization of the run activities is a key activity of this role to ensure the minimum number of incidents and the minimum impact if any.

• Data Analytics and data-driven : Utilize analytics tools to assess digital initiatives and optimize strategies. The improvement of NPS is a key objective of the platforms.

• Stakeholder Collaboration: Build strong relationships with internal teams and external partners to drive digital excellence. Proven leadership in digital transformation and expertise in emerging technologies are essential. 

The essential skills for an IT Head of Digital include: 

• Strategic Thinking: Aligning digital initiatives with business goals and anticipating technological trends. The alignment between business objectives, CIO and head of Digital is essential.

• Technical Proficiency: Familiarity with data analytics, cybersecurity, cloud computing, micro-services and emerging technologies. 

• Leadership and Change Management: Inspiring teams, managing transformation, and fostering a positive culture around change. 

• Business Acumen: Understanding how technology drives growth, reduces costs, and improves efficiency. Being aware of what happens in other countries or Cardif entities to leverage synergies is needed.

• Communication Skills: Effectively conveying complex ideas to technical and non-technical stakeholders. Being fluent in English and Japanese language is a must , and Frech can be an asset.

• Adaptability: Navigating dynamic environments and evolving challenges , and keeping focused on client and partner services in complex environments.

If you recognize yourself in this description, let`s meet at the earliest.

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