Implementation Project Manager is responsible for the successful delivery of new
business and/or client/business change projects. The Project
Manager will provide overall project direction, obtaining an understanding of
client needs, and leading the planning and execution of the project. The Project Manager will
manage strategic aspects, as well as reviewing/validating/monitoring detailed
deliverables and milestones and ensuring risks and issues are assessed,
mitigated and addressed.
The Project Manager will also contribute to the
development and implementation of project management and client onboarding best
practices across the Business Implementation team and organisation.
planning, management, and control.
and indirect management of project resources as required.
project risks, issues, interdependencies and quality; and acting as an
escalation point for workstream issues.
and document clear and comprehensive project requirements from both the client
all changes to requirements through a formally defined scope change process.
monitoring and reporting on progress at clearly defined points in the process
to ensure the project is delivered on time and within budget.
that all requirements, project plans, and changes to commitments are
communicated to all affected team members and stakeholders.
Understanding and oversight – utilizing financial services, funds management,
custody or back-office administration industry experience and working closely
with stakeholders to ensure in-depth understanding of current operating model,
processes, end to end operations and IT flow with a focus on operational
a strong understanding and management of operating model development and
quality reviews of project deliverables to ensure they meet business needs and
requirements, and adhere to the methodology, standards, and strategy.
able to clearly define and apply clear project Roles & Responsibilities
across all levels of the project and governance framework.
of Steering Committee papers and reporting to the local management team and
other relevant business and client forums.
and utilize effective business contacts across BNP Paribas both onshore and
offshore and utilise these contacts for effective project management and issue
Ensuring the project team complies with
relevant BNP project management methodologies, audit, security and compliance
effective teamwork through collaboration, enabling the sharing of skills,
experience and ideas.
- Contributing to the development and
implementation of project/project management and client onboarding best
practices across the Business Implementation team and broader organization
Competencies (Technical / Behavioral)
Management: Be able to apply both Agile and
Waterfall methodologies to construct the most efficient and effective project
approach; be able to manage and understand requirements of multiple work streams
and ensure effective reporting procedures are in place.
and demonstrate strong governance principles; be able to develop appropriate
and robust governance frameworks to projects; be able to adhere to strong
governance even if under significant pressure from senior levels from the
business or client; be able to support other project members in applying strong
governance principles; ensure effective escalation protocols are in place.
Risk Identification and Reporting: Able to identify and report on
underlying drivers and root causes of issues and risks and ensure appropriate
business attention and escalation of these.
(Verbal & Written): Expresses ideas effectively in a clear,
concise and open manner appropriate for both individual and group
situations. Listens effectively and
identifies / responds to subtle verbal and non-verbal cues from others. Communicates effectively in written form. Expresses ideas clearly with appropriate organisation
and structure, correct grammar, and language or terminology that is adjusted to
the characteristics and needs of the audience.
appropriate interpersonal styles and methods to inspire and guide individuals
in a manner that provides clarity and direction and fosters loyalty and
commitment. Rewards and recognises
effort and achievement.
the talents of others to help meet objectives; allocates important activities and
sufficient autonomy for others to exercise judgement and make decisions within
their authority level; establishes procedures to monitor results of delegation.
& Maintain Relationships: Builds
and maintains mutually beneficial, collaborative relationships with business
partners and stakeholders based on BNP’s values. Uses effective strategies to
win others over and exhibits persuasive representation of team and business
Making: Decides on and
commits to a course of action in a timely manner having sought and evaluated a
range of alternatives from knowledge, experience and insights, taking into
consideration resources, constraints, ethics and organisational values.
Budgets & Cost Control: Utilises knowledge of budgeting
processes, including the allocation and monitoring of costs and revenues to
advise or take corrective action.
Focus - The
ability to consider competing conceptual or real elements and factors in
finding solutions, to think laterally and to focus on potential outcomes before
determining the best course of action.
Resilience: Continues to work effectively and pursue goals
when faced with obstacles, periods of change and uncertainty, or resistance
from others. Maintains effectiveness in uncertain
or ambiguous situations.
Conflict Resolution: Negotiates & mediates sound
agreements in situations where there is disagreements or differences in
Business Pragmatism: Be able to assess and resolve conflicts, issues and change requests with
strong business acumen and a risk management mindset.
Qualifications and Experience
The Project Manager
will have recent Financial Services sector exposure along with experience in onboarding
clients into a full service custodial and administration relationship and delivering
business change projects. They will possess strong influencing, leadership,
project management and governance skills. Proven ability to keep a project on
track and lead / motivate teams is essential. Minimum 10 years industry
experience and 5 years experience in Project Management.
experience managing business change projects, project delivery and client
ability to work with senior management, stakeholders of all levels and clients.
to negotiate and influence key stakeholders and project sponsors.
to work within a dynamic team-orientated environment
Experience in the financial services industry,
specific technical knowledge of Fund Accounting and Unit Pricing, Investment Administration
qualified in Business, Accounting or a related discipline.
- Project Management qualifications.