About the job
- BNP Paribas Portugal is looking for professionals with relevant experience in Application deployment and support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes, keen on developing technical knowledge in HR dedicated systems, and looking to liaise with all HR Information Systems (IS) key-users within the Group, this job is for you
Your Main Activities Are
- Promote user engagement through training and communication and keep user guides up to date
- Provide end-user functional support in a timely and efficient manner - address incidents and requests
- Test new developments launched by the team
- Manage translations in the tool
- Update information in the tool
- Create tickets to the dedicated teams
- Send communications to key users
Profile and Skills to Success
- Master’s Degree
- Advanced level of English, both written and oral
- Knowledge in MS Office Excel
- Ability to collaborate / teamwork
- Ability to share / pass on knowledge
- Ability to synthetise / simplify
- Analytical ability
- Ability to adopt and promote an Agile mindset
- Critical thinking
- Organisational skills
About the Team
- The HR Tools team's mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. We are part of Group HR and based in Lisbon and Brussels. We work closely together with Group HR in Paris and the HR departments in more than 60 countries
- These Group HR Tools cover the following HR processes: Learning and Development, Recruitment and Mobility, Performance and Career, Global Reporting, GHR referentials (EdgaHR, OPAL…)
- The department HR Tools is in charge of the deployment and support of Group HR tools (My Development, About Me, Bwelcome, Navex and Medallia) as well as Group HR referentials (RefOG/OPAL, EdgaHR/Sacha, JAD, Skilleo) and Global Reporting. For some of these tools/referentials, HR Tools plays the role of Product Owner. HR Tools team is also in charge of animating the users’ communities, via Sounding Boards, SharePoint management and other events
- You will become part of a "squad" dedicated to an HR Tool, with members located in Brussels and in Lisbon, who daily work together in a strong collaboration to reach the same set of goals
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility - Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
