Job Title: Associate
Department: IFSO – Transversal TA
About Business line/Function: Transversal TA - Ireland
Position Purpose: To be a part of Transfer Agency team and perform daily BAU deliverables including Dealing, Registration, Reporting etc on a daily basis.
Responsibilities
Direct Responsibilities
- Acquire complete understanding of the TA/HFS IS process & its related functions with various parties involved. For example: NAV, Corporate Actions etc.
- Become a SME (Subject Matter Expert) of the process by acquiring complete knowledge of HFS IS processing across all funds .
- Timely completion of work allocated by Supervisor in an accurate fashion and within agreed deadlines.
- Ensure deadlines are met as per SLA
- Ensure review of critical queries prior to being sent. Where issues/errors arise ensure detailed analysis of issues and clear understanding is gained before responding to client, spoke or other external and internal parties
- Ensure all checklist is filed on a daily basis in an organized manner to facilitate easy retrieval and review when requiredConsistently evaluate the documented procedures to ensure they are complete, accurate and up to date
- Prepare any weekly / monthly reporting required, for supervisor review
- Perform all ad-hoc duties that may arise from time to time
- Ensure that the Reports are thoroughly reviewed before sending to the client or spoke
- Notify and highlight to Supervisor any concerns or complaints as a matter of urgency
- Assist in the timely completion of BAU reporting/Audits
- There should be no incidents logged on activities performed.
- Regular follow-up on Partial payments to be done diligently and should be highlighted to supervisor for further escalation in case break not cleared.
- Adhere to meet the expectation of Zero tolerance to errors
- Ensure there is NO Financial impact/loss to the organization.
- Ensure relevant risk migration controls and vigilance screening are performed by the team when processing manual instruction as required by the Bank policy and local regulatory requirement if applicable.
- TA/HFS IS Team is responsible to perform two main core activities as “Registration” and “Dealing” which will be performed by two completely different set of individuals with designated accesses in system which requires to perform this specific activity.
- Registration team is responsible for “Account Creation”, “Account Maintenance”, “Static Data Update”, “SSI Setup/Wiring details setup” etc.
- Dealing team is responsible for “Trade processing”, “Reporting”, “Reconciliation”, “Payments” etc.
Contributing Responsibilities
- Be pro-active in developing customer relations by understanding and responding to customer needs
- Strive continually for customer satisfaction
- Try to identify the real needs of the customer, including those not necessarily stated
- Deliver very high quality results
- Ensure to complete ad-hoc duties which may arise from time to time, mainly on First and Last week of the month and system down-time scenarios.
- Monitor the respective group mail box and respond efficiently to the queries.
- Required to plan leaves in advance as per ISPL policies and keep a tab on unplanned leaves.
Technical & Behavioral Competencies
- Excellent verbal and written communication.
- Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills.
- Ability to work independently, as well as in a team environment, prioritizes multiple tasks and meets strict deadlines
- Proficient in Microsoft Office Applications and strong MS Excel skills required.
- Should be self-motivated and energetic.
Specific Qualifications:
Any graduate profile with excellent communication and analytical skills and basic knowledge on financial and capital markets with minimum of 2 Years of relevant experience
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
Ability to understand, explain and support change
Analytical Ability
Ability to develop and leverage networks
Ability to develop and adapt a process
Behavioral Skills:
Communication skills - oral & written
Ability to collaborate / Teamwork
Adaptability
Attention to detail / rigor
Education Level: Bachelor’s degree or equivalent
Location: Chennai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
