Job Title: Associate
Department: Business Services Operations (BSO) – Global Custody Tax
About Business line/Function: The Global Custody team within Paribas Securities Services is organized into Corporate Actions, Income, and Tax to maximize operational efficiency and accuracy. The Global Custody Tax team is responsible for handling client documentation that enables tax benefits for our clients. The role supports the daily processing of tax‑related activities in line with the standing operating procedures.
Position Purpose: To execute end‑to‑end tax processing activities for the Global Custody portfolio, ensuring accurate documentation, timely tax‑reclaim handling, and compliance with applicable tax regulations while delivering high-quality client experience and meeting KPI targets.
Responsibilities
Direct Responsibilities
- Act as a reference point for team members; train and guide them through daily activities.
- Allocate work, set priorities, and manage complex tasks in daily operations.
- Perform “checker” functions for all manual activities related to tax functions.
- Deliver and meet KPI targets in accordance with the set standards.
- Collect, analyse, and review tax information and documentation to ensure completeness and correctness.
- Update the tax database, applying the correct fiscal treatment based on applicable DTA, client residence/status, and sub‑custodian procedures.
- Provide clients with regular market updates and tax matrices.
- Manage fiscal documentation required for relief‑at‑source; monitor and apply correct withholding tax as per rules.
- Prepare tax‑reclaim forms, track reclaim status via the tax‑reclaim system, and follow‑up on pending items.
- Collect funds from tax authorities and sub‑custodians and refund them to the client.
- Provide certifications or disclosures to tax authorities/sub‑custodians as requested, ensuring clients receive eligible rates.
- Justify and resolve cash breaks to Control Teams.
- Participate in brainstorming sessions; share best practices and ideas with peer groups and team members.
- Consistently evaluate and update documented procedures to keep them complete, accurate, and current.
- Perform daily controls on team activity using existing check‑lists to ensure priorities are respected and tasks are correctly performed.
- Escalate any incident or operational risk to the Team Leader.
- Work flexible shifts supporting Asia / Americas / European business hours and adhere to BCP protocols.
Contributing Responsibilities
- Support BSO initiatives and cross‑functional projects as needed.
- Contribute to continuous‑improvement programmes and process‑optimisation work‑streams.
Technical & Behavioral Competencies
Technical
- Strong understanding of tax laws, withholding taxes, and Double Tax Treaty Agreements (DTA).
- Knowledge of international taxation, relief‑at‑source, and tax‑reclaim processes.
- Ability to analyse tax documentation, determine correct fiscal treatment, and update systems accordingly.
- Strong MS‑Word and Excel skills; proficient in Microsoft Office suite.
Behavioral
- Strong analytical and detail‑orientation.
- Excellent communication and stakeholder‑management abilities.
- Service‑oriented mindset with a focus on client satisfaction.
- Ability to work independently, manage priorities, and meet tight deadlines.
- Collaborative team player, willing to mentor junior staff and share knowledge.
Specific Qualifications:
- Minimum 3‑6 years of experience in international taxation, tax‑reclaim, or custody‑tax operations.
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
- Tax law & withholding tax application
- Double Tax Treaty (DTT) interpretation & implementation
- Tax‑reclaim processing & documentation
- Tax database management & updates
- MS Excel (advanced formulas, pivot tables) & MS Word
Behavioral Skills:
- Analytical thinking
- Effective communication
- Client‑focused service delivery
- Team mentorship & leadership
Education Level:
· Graduate/Post Graduate degree or equivalent in Commerce / Finance.
· Preferred. Professional tax qualification (CA‑Inter with articleship, Chartered Tax Adviser, etc.) is highly desirable.
Location: Chennai, India (flexible shift coverage).
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
