Job Title: Assistant Manager – KYC Training Academy
Department: ISPL CEFS KYC Operations
About Business line/Function:
The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas.
Position Purpose:
The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas.
Responsibilities
Direct Responsibilities
- Develop and deliver KYC training programmes (classroom, e‑learning, webinars) for front‑office, compliance and operations teams.
- Design curriculum and training materials (presentations, case studies, quizzes, SOP guides) aligned with global BNP Paribas KYC policies, local AML regulations and guidelines.
- Conduct needs‑analysis and skill‑gap assessments to tailor training content to different business units, client segments and risk‑rating levels.
- Facilitate interactive workshops and “train‑the‑trainer” sessions, ensuring participants acquire practical knowledge on customer due‑diligence, enhanced due‑diligence, risk assessment, sanction screening and periodic reviews.
- Monitor and evaluate training effectiveness through post‑session assessments, KPI tracking (e.g., completion rates, knowledge scores, audit findings) and continuous improvement recommendations.
- Collaborate with compliance, risk and business line stakeholders to incorporate regulatory updates, new product launches and emerging typologies into the training syllabus.
- Maintain a central repository of KYC training documentation (templates, FAQs, regulatory bulletins) and ensure version control in line with the firm’s knowledge‑management standards.
- Act as a subject‑matter expert for internal queries on KYC standards, providing timely clarification and guidance to staff and managers.
- Support onboarding of new hires by delivering compulsory KYC induction covering policies, procedures and system usage (e.g., AML screening tools).
- Participate in internal audit and regulatory examinations, supplying evidence of training delivery, attendance records and competency assessments.
- Stay current on Global AML/KYC regulatory developments (e.g., Regulatory AML circulars, FATF recommendations) and recommend necessary curriculum updates.
Communicate within the team, Compliance, the business and IT.
Contributing Responsibilities
• Contribute to the implementation of Permanent Control policies and procedures in day-to-day business activities.
Active participation in regular review of operational procedural changes /requirements during processing functions / staff meetings
Active participation in Projects / System Changes / UAT / new system implementation when required.
Technical & Behavioral Competencies
1.1 Good communication skills is a pre-requisite
1.2 Accuracy and rigor
1.3 Team player
1.4 Fluent in English; Knowledge of French or a foreign language would be a plus
1.5 Adaptable flexible approach to the working environment
1.6 Ability to work on multiple IT systems
1.7 IT literate and familiar with Microsoft Office (Excel to macro level), PowerPoint
Specific Qualifications:
• Minimum 5 -7 years of experience along with Bachelor's Degree - in management, finance, science, economics, related field or equivalent experience.
• Prior experience in similar domain.
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
- Analytical Ability
- Ability to develop and adapt a process
- Ability to anticipate business / strategic evolution
Behavioral Skills:
- Communication
- Analytical Ability
- Team Player
Education Level: Bachelor Degree or equivalent
Location: Bangalore/Chennai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
