Job Title: Business Manager / PMO
Department: CEFS IT
About Business line/Function: CIB Client Engagement and Financial Security (CEFS IT) has focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, Transaction monitoring, Reconciliation, Data Platforms, and Anti-Money Laundering. Technologies being used include Java, .NET, Angular, Informatica, Power BI, Fenergo, Siebel, Actimize, Camunda, Drools on private cloud infrastructure. Agile and DevSecOps practices are widely used. Landscape includes projects that are a mix of established and some under transition to new platforms.
Position Purpose
Business Manager/PMO for the CEFS domain in India will manage program budgets and cost‑variance reporting, consolidate project data into status reports, scorecards and KPIs, facilitate meetings across offshore and on‑shore teams, produce SOPs and other artefacts, oversee administrative logistics, and lead stakeholder engagement across IT and business units.
Responsibilities
Direct Responsibilities
Financial & Resource Support
- Budgetary Assistance: Support program budget management by tracking expenditures, monitoring cost variances, and preparing reports against financial targets.
- Resource Coordination: Assist in resource planning by tracking talent requirements, maintaining vendor contract documentation, and monitoring tool license usage.
Operational Support & Reporting
- Reporting & Presentations: Prepare high-quality PowerPoint presentations and dashboards for Steering Committees and management updates (utilizing AI tools where applicable).
- Data Management: Consolidate and analyze project data to maintain status reports, KPIs, and performance scorecards using Excel and BI tools.
- Documentation: Maintain essential project documentation, including SOPs, SLAs, and project artifacts, ensuring accuracy and version control.
- Meeting Coordination: Coordinate regular project meetings (SteerCo/OpCo/Status) and ensure timely distribution of meeting minutes and action items.
Stakeholder & Operational Coordination
- Stakeholder Communication: Act as a point of contact for IT and business units to communicate project updates, risks, and decisions.
- Task Management: Provide operational support by tracking action items, managing tasks, and assisting in the day-to-day coordination of the PMO environment.
Governance & Risk Support
- Project Alignment: Support the prioritization of projects and sub-projects based on provided business impact and regulatory criteria.
- RAID Support: Assist in RAID management by identifying, documenting, and tracking risks, assumptions, issues, and dependencies across workstreams.
Contributing Responsibilities
- Manage program budgets: planning, tracking spend, cost variance analysis, and reporting against financial targets
- Collect, consolidate, and analyse project data; produce status reports, scorecards, KPIs, and performance dashboards (advanced Excel/BI skills)
- Facilitate regular project status meetings and ensure timely distribution of meeting minutes and action‑item updates
- Lead stakeholder engagement across IT and business units, ensuring clear communication of objectives, risks, and decisions
- Design executive‑grade PowerPoint decks and dashboards (incl. AI‑assisted slide generation) for steering committees and MoM updates
- Oversee administrative coordination: action‑item tracking, to‑do lists, visitor and meeting‑room scheduling, and general office logistics
- Conduct resource capacity planning: forecast talent needs, manage vendor contracts, and track tool license utilization
Technical & Behavioral Competencies
- Financial Knowledge: Familiarity with IT financial processes (CapEx/OpEx), budgeting, and vendor administration.
- Reporting Excellence: High proficiency in creating professional, high-impact PowerPoint presentations for senior management.
- Attention to Detail: Extreme precision in data entry, financial reporting, and documentation.
- Autonomy: Ability to manage multiple workstreams independently and meet strict monthly/quarterly deadlines.
Specific Qualifications
- Experience: ~10-12 years of experience in IT Business Management, PMO support preferably within a financial services/BFSI, Consulting or regulated environment
Skills Referential (Required knowledge, skills and abilities)
Technical Skills
MS Office: Word, PPT and Advanced Excel
AI: Gen AI, LLMs, NLP Prompting
Third Party Tools: Clarity and Beeline is highly preferred
Project Delivery: Familiar with Agile and Waterfall
BI Tools: Tableau and Power BI
Project Management: Jira/MS Project, Confluence
Behavioral Skills
- Effective Communication
- Analytical Problem Solving
- Adaptability & Agility
- Collaboration & Teamwork
Education Level: B.Com, M.Com, CA/ICWA Inter, MBA, or equivalent degree.
Location: Bangalore
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
