About BNP
Paribas Group:
BNP Paribas is the
European Union’s leading bank and key player in
international banking. It operates in 65 countries and has nearly 185,000
employees, including more than 145,000 in Europe. The Group has key positions
in its three main fields of activity: Commercial, Personal Banking & Services
for the Group’s commercial & personal banking and several specialised
businesses including BNP Paribas Personal Finance and Arval; Investment & Protection
Services for savings, investment, and protection solutions; and Corporate
& Institutional Banking, focused on corporate and institutional clients.
Based on its strong diversified and integrated model, the Group helps all its
clients (individuals, community associations, entrepreneurs, SMEs, corporate
and institutional clients) to realize their projects through solutions
spanning financing, investment, savings and protection insurance. In Europe,
BNP Paribas has
four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is
rolling out its integrated commercial & personal banking model across
several Mediterranean countries, Turkey, and Eastern Europe. As a key player
in international banking, the Group has leading platforms and business lines
in Europe, a strong presence in the Americas as well as a solid and
fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in
all its activities, enabling it to contribute to the construction of a
sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace
diversity and are committed to fostering an inclusive workplace where all
employees are valued, respected, and can bring their authentic selves to
work. We prohibit Discrimination and Harassment of any kind and our policies
promote equal employment opportunity for all employees and applicants,
irrespective of, but not limited to their gender, gender identity, sex,
sexual orientation, ethnicity, race, colour, national origin, age, religion,
social status, mental or physical disabilities, veteran status etc. As a
global Bank, we truly believe that inclusion and diversity of our teams is
key to our success in serving our clients and the communities we operate in.
About Businessline/Function :
GPCO (Global Payments & Cash
Operations) Team is a cash management-processing center. The team supports a full range of payment services
(Domestic and International products) across APAC & EMEA regions
Job Title:
Senior Associate - Remittance &
Payments
Date:
2024
Department:
Global Payments & Cash Operations
Location:
Manila, Philippines
Business Line / Function:
Global Payments & Cash Operations
Reports to:
(Direct)
Manager
Grade:
(if applicable)
NA
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
To manage, monitor and control transaction
processing for Remittance & Payments of BNPP WITH THE OBJECTIVE to
facilitate smooth functioning of Operations Objectives of BNPP for all the
sites handled
Responsibilities
Direct Responsibilities
1. Operations MANAGEMENT: Supervise
processing of Remittance & Payments transactions to ensure that they are
accurate, as per the prescribed service delivery standards and as per the SLA
with the sites.
2. OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and
unreconciled entries. Implement and monitor control plans and pay attention
to risk related areas in operations.
3. COMPLIANCE: Ensure
adherence to internal guidelines, compliance, screening, legal and regulatory
aspects by the team members.
“Anti-Money Laundering / Financial Sanctions (“AML/FS”) related
duties:Operations are
an integral part of the control framework including for AML/FS topics. In
that respect, in performing your role you are expected to ensure adherence to
AML/FS-related Group Policies and execution of associated operational
controls, and to promptly escalate any resulting hit for analysis and
decision to the relevant authority.”
Contributing Responsibilities
1.OPC:
Contribute to the Operations Permanent Control framework
2. CUSTOMER
SERVICE: Monitor
turnaround times, and operational efficiency. Resolve customer complaints and
queries.
3. CLIENT
RELATIONSHIP MANAGEMENT: Support MO to
address ultimate
client needs and resolve customer complaints if any.
4. INFORMATION
MANAGEMENT: Supervise preparation and
submission of MIS and reports to management as required and disseminate
information to the Team.
Technical & Behavioral Competencies
TECHNICAL
COMPETENCIES REQUIRED:
1. Knowledge of
preprocessing & processing of Remittance & Payments transactions.
2. Familiarity with Computer applications, MS Office, Business Objects
etc.
3. Familiarity with Back Office Operations, Processes and systems.
4. Knowledge on various regulations connected with Banking Operations.
5.Operational Risk awareness
6.Knowledge on Banking Law & Practice
7.Product Knowledge on Cash Management
BEHAVIOURAL
COMPETENCIES REQUIRED:
1. Communications Skills
2. Networking & Logistics
Management
3. Interpersonal & Team Building
Skills
4. Results Driven
5. Taking Initiative and Risk
Management Skills
6. Client Focus and Decision Making
Skills
Specific Qualifications (if required)
- Experience: Minimum 3 years
- Qualification: Bachelor Degree and
/or Master Degree
Skills
Referential
Behavioural Skills:
Adaptability
Active
listening
Communication
skills - oral & written
Critical
thinking
Transversal
Skills:
Ability to understand, explain
and support change
Analytical Ability
Ability to develop and adapt a process a
Education
Level:
Bachelor Degree or equivalent
Experience
Level
At least 3
years
Other/Specific Qualifications (if required) - NA
NA
