About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
Within CIB (Corporate and Institutional Banking), the Business line Global Banking is recognized universally for its expertise and its know-how.
GPCO (Global Payment and Cash Operations) is catering to different Asian and Middle East Regions to process remittance transactions/Loans Processing/ Cheque Clearing /Deposits and Cheque Collections for various clients. India remittance team is handling back-office processing on behalf of 8 branches and we have two 2 sites Mumbai & Chennai from where GPCO operates.
Job Title:
Associate Level 1
Date:
2024
Department:
Global Payment and Cash Operations
Location:
Chennai
Business Line / Function:
Global Payment and Cash Operations - APAC
Reports to:
(Direct)
Process Manager
Grade:
(if applicable)
NA
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
To process, monitor and control transaction processing for Remittance & Payments preprocessing of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled.
Responsibilities
Direct Responsibilities
- OPERATIONS MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
- OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.
- COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.
Contributing Responsibilities
- OPC: Contribute to the Operations Permanent Control framework.
- CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
- CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
Technical & Behavioral Competencies
TECHNICAL COMPETENCIES REQUIRED:
1. Knowledge of preprocessing & processing of Remittance & Payments transactions.
2. Knowledge of Basic Banking
3. Internal Accounting Systems and Packages
4. Familiarity with computer applications, MS-Office, Business Objects etc.
5. Familiarity with Banking Back Office Operations, Processes and Systems.
6. Knowledge on various regulations connected with Banking Operations
BEHAVIOURAL COMPETENCIES REQUIRED:
1. Good Communication Skills
2. Good interpersonal skills
3. Orientation towards Service Quality
4. Ability to work independently
5. Team work
Specific Qualifications (if required)
NA
Skills Referential
Behavioural Skills:
Ability to collaborate / Teamwork
Attention to detail / rigor
Communication skills - oral & written
Client focused
Transversal Skills:
Ability to develop and adapt a process
Ability to understand, explain and support change
Analytical Ability
Ability to set up relevant performance indicators
Ability to develop others & improve their skills
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 1 year
Other/Specific Qualifications (if required)
NA
