We are seeking an experienced staff in Communication Surveillance (voice / electronic) based in Hong Kong. This role involves day-to-day IT support to the bank's control and compliance functions which are responsible for communication surveillance. The support tasks include Business Analysis and Development work on the bank's communication surveillance platforms. The job requires very close communication and co-ordination with such control and compliance functions as well as the bank's head office surveillance IT teams to ensure alignment with global standards. This role will also need to support project and enhancement initiatives.
The candidate will be part of a Surveillance IT team in APAC and supported by an IT Application Support team. The candidate will contribute to the key updates to the APAC Surveillance IT in both local and global governance committees, overseeing both BAU and project activities within the scope. Technical fluency and project management skills are essential. The role includes significant involvement in the deployment of the next-generation surveillance systems, as APAC IT representative.
Responsibilities
Direct Responsibilities
Provide business analysis and development work to the surveillance IT platform.
Provide such support to the bank's internal control and compliance stakeholders.
Provide regular update to the team's manager on key progresses and challenges.
Foster and Maintain a smooth working relationship with all stakeholders both in APAC and at Head Office level.
Work towards operational excellence, ensuring all risks are detected and escalated, and mitigants are put in place.
Continuously review and propose control framework on the Surveillance IT platform, ensuring the platform's stability.
Ensure compliance with regulatory requirements and internal policies and guidelines.
Ensure adequate tests are executed and evidenced before changes are deployed in production.
Technical & Behavioral Competencies
Minimum of 5 years of relevant experiences in business analysis and development work on communication surveillance platforms.
Strong command of SQL, Python/Scripting, and Java with strong ability to analyze and summarize large data sets.
Detailed knowledge on the full lifecycle of communication surveillance.
Demonstrated ability in working with regional and head office teams.
Excellent communication and interpersonal skillset with the ability to manage upward, laterally stakeholders.
Specific Qualifications:
Excellent command of English. Cantonese and French are considered a plus.
About BNP Paribas Group:
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
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Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
BNP Paribas
Leader européen des services bancaires et financiers, BNP Paribas est présent dans 64 pays et rassemble près de 178 000 collaborateurs, dont plus de 144 000 en Europe. Le Groupe détient des positions clés dans ses trois grands pôles opérationnels : Commercial, Personal Banking & Services pour l’ensemble des banques commerciales du Groupe et plusieurs métiers spécialisés parmi lesquels BNP Paribas Personal Finance ou encore Arval; Investment & Protection Services pour les solutions d’épargne, d’investissement et de protection ; et Corporate & Institutional Banking, centré sur les clientèles Entreprises et Institutionnels.
Fort d’un solide modèle diversifié et intégré, le Groupe accompagne l’ensemble de ses clients (particuliers, associations, entrepreneurs, PME, grandes entreprises et institutionnels) pour les aider à réaliser leurs projets en leur proposant des services de financement, d’investissement, d’épargne ou de protection.
En Europe, BNP Paribas est composé de quatre marchés domestiques : la Belgique, la France, l'Italie et le Luxembourg. Le Groupe déploie également son modèle intégré de banque commerciale dans les pays du bassin méditerranéen, en Turquie et en Europe de l’Est. Acteur bancaire international de premier plan, le Groupe dispose de plateformes et de métiers leaders en Europe, d’une forte présence dans la zone Amériques, ainsi que d’un dispositif solide et en forte croissance en Asie-Pacifique. BNP Paribas met en œuvre dans l’ensemble de ses activités une démarche de Responsabilité Sociale et Environnementale lui permettant de contribuer à la construction d’un futur durable, tout en assurant la performance et la stabilité du Groupe.
