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Account Manager

  • CDI (Permanent)
  • Temps plein
  • Budapest, Hongrie
Postuler
Contrat
CDI (Permanent)
Marque
Arval
Horaires
Temps plein
Niveau d'études
Niveau BAC+2/3
Métier
Développement commercial
Localisation
Budapest, Hongrie
Référence
111114839112475
Postuler
Mise à jour le 06.01.2026

JOB DESCRIPTION 

POSITION 

Account Manager

SUPERVISOR 

Partnereship Team Manager

A SENSE OF PURPOSE

Acts as the single internal point of contact for his/her assigned client portfolio managing operational (day-to-day) activities and providing expert advice and fast, accurate service, aiming to maintain and improve customer satisfaction while maximizing our profitable growth.

DUTIES

  • Manage the daily client relationship with fleet managers and ensure Framework Agreement (FA), client Company Car Policy (CCP) and Service Level Agreement (SLA) implementation
  • Improve client retention rate
  • Grow our market share in the existing client base and constantly improve client satisfaction 
  • Produce, send and follow up quotations, prepare, chase and finalize vehicle orders (NFN/NFR/RFO/NFO)
  • Apply pricing policy in quotes, respect derogation rules, alert Business Managers if needed 
  • Register and handle client inbound calls, requests and complaints
  • Create and Execute Account Strategy 
  • Analyze opportunities and seize them to maximize client penetration and revenue (incl. contract adjustments, EOC process, upselling)
  • Ensure outbound calls
  • Monitor the credit line renewal process in line with business needs.
  • Systems update: record client information data, tasks, opportunities and inform Business Managers using CRM tools as appropriate
  • Responsible for maintaining and respecting the Financial Security Regulations and legislation (such as: KYC, KYS, Anti Money Laundering, PIC, Professional Ethics, Anti Bribery, Whistle Blowing process)
  • Follow the financial security procedures on the KYC Framework, AML/CTF, PEP (Politically Exposed Persons), Sanction & Embargoes, as well as the ABC Framework.

REQUIREMENTS

  • 1-3 years of experience in sales sector in a similar environment or successful Acquisition Executive / Account Manager
  • Operational leasing product knowledge
  • Bachelor’s Degree
  • Fluency in local language, operational in English
  • Confident in using MS Office tools & applications

PROFILE

  • Decisive 
  • Client focus, ‘customer first’ mindset
  • Results driven attitude
  • Proactive commercial attitude 
  • Consultative approach, ability for active listening
  • Strong communication and negotiation skills 
  • Organizational skills 
  • Team Player attitude

Arval

Arval est un acteur majeur de la location de véhicules et propose un panel de solutions de mobilité (autopartage, location longue durée de vélos, vélopartage, pass mobilité) pour offrir à tous ses clients - grands groupes internationaux, PME ou ETI, indépendants ou particuliers - des solutions flexibles rendant leurs trajets fluides et responsables. Avec l’ambition de louer 400 000 véhicules 100 % électriques d’ici à 2026 et de proposer des solutions de mobilité dans toutes ses géographies, Arval se positionne comme un acteur clé de la transition énergétique et de la mobilité durable.

En savoir plus sur Arval

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