Atos Origin, 2Is and BNP Paribas have announced the creation of A2B, a joint subsidiary dedicated to supporting users of large information systems. BNP Paribas will hold a minority interest in A2B, which pools the complementary skills of Atos and 2Is.
A2B offers an innovative range of services that leverage the combined skills of two recognized IT service providers: Atos Origin, a leading European contractor prominent in desktop asset outsourcing, and 2Is, a PC systems manager.It consolidates the founding partners' relationship in a single organization and leverages their complementary expertise to provide effective asset management, assistance and user support.
A2B has already capitalized on its expertise in the banking sector to sign a multi-year contract with BNP Paribas. It will also develop nationwide coverage to serve other large banking establishments.
The portfolio of services includes:
- Level-1 help desk supported by a dedicated platform in Courbevoie for:
- Call handling and diagnostics.
- Immediate problem solving.
- Routing to other A2B units or outside organizations, such as customers or third parties.
- Repair and maintenance of workstations and automatic teller machines, provided by a center based in Lisses and by field technicians throughout France.
- Preparation, deployment and relocation of workstations.
In France A2B employs 120 people in its core businesses: 35 in the help desk department and 85 in deployment, support and maintenance. It currently supports 40,000 workstations, 4,000 servers and 2,300 automatic teller machines.
A2B was created to meet strong demand for PC systems management. This market is expected to represent in France nearly FF 6,900 million in 2002, an increase of almost 45% from 2000 (source Pierre Audoin Conseil).
BNP Paribas is France's largest listed banking group. It ranks first in France and second in Euroland in terms of net income and fourth in Europe for stockholders' equity, with more than 20 billion euros. The Group is organized around three core activities - Retail Banking, Corporate and Investment Banking, Private banking and Asset Management . BNP Paribas has one of the most extensive international networks in the world, with offices in 83 countries in the preeminent financial centers. The group employs 80 000 people, including near 30 000 outside France.
Press contact :
Dominique Rault - 33(0) 1 40 14 65 16 - dominique.rault [at] bnpparibas (dot) com
Founded in 1986 and based Ile-de France, 2ls is a French independent information systems services group, which covers all the diversified needs of large organisations, encompassing: hardware, software, intelligent peripherals, networks, etc. Using adaptive methods, tools and processes, 2ls has developed a professional quality approach spanning a full range of disciplines. In 1999, with 180 employees, 2Is realised a turnover of 96 million francs. Among its prestigious list of clients are companies such as: BNP PARIBAS, Conforama, Cetelem, GAN, Groupe CIC, Groupe des Banques Populaires, CRCA, Groupe Crédit du Nord, Renault, etc.
More information available at : http://www.2is.fr
Press contact :
Claire Arnoux - 33 (0) 1 69 11 36 88 - carnoux [at] 2is (dot) fr
Atos Origin, a leading e-services provider, enables clients to turn their objectives into value driven results through effective use of e-business and IT solutions. The company's 27,000 employees deliver innovative solutions and strong industry experience to better manage the entire value network for companies and extended enterprises. Atos Origin currently operates in more than 30 countries worldwide, with sales of EUR 2.8 billion in 1999. Customers include ABN-Amro, Akzo Nobel, BNP Paribas, Cegetel / Vivendi, Crédit Lyonnais, Euronext, FIAT, ICI, Lucent Technologies, Philip Morris, Philips, Shell and Unilever. For more information, visit the company website at www.atosorigin.com
Press contact :
Marie-Tatiana Collombert - 33 (0)1 49 00 96 33 - mtcollombert [at] atosorigin (dot) com