Wealth Management Change Expert on Transact

About the job

• Within PIMH, a Change Expert prepares and accompany the change with the teams. He/She has an expert knowledge about TRANSACT and will bring that expertise as per their domain to the project functional teams and BAU teams. He/She works with the Change Program Manager, Head of PIMH and other team’s across International Market HUB (IMH) to achieve project success
• The Change Expert will be based in Lisbon

Your Main Activities Are

• As a Change Expert, you participate in the different projects within the scope of activity PIMH and IMH, this involves
  1. Acquiring additional knowledge of implementation modality of TRANSACT in BNPP WM ecosystem
  2. Understanding, analysing and enriching internal organisation and processes
  3. Onboarding the key business representative users to get acquainted with the tool
  4. Realising trainings to end-users
  5. Implementing a Train the trainer model, in collaboration with key business representatives/ ambassadors
  6. Realising the adapted end-user training documents, based on standard temenos documentation and deliverables of the implementation team
  7. Providing support to realize operational procedures, Standard Operating Model (SOP) and other required documentation for Go Live
  8. Support in after care support to end users
  9. Providing support to apply communication techniques 
  10. Communicating on a change story for fluid transition in due time

Profile and Skills to Success

• Bachelor’s degree in Economy, Finance, Business Administration or Accounting
• At least 3 years of Experience in Transact for Securities Operations, Market & Banking Operations & KYC activities
• Experience in the Banking Sector 
• Fluent in English
• Analytical skills, quick learner and adaptable
• Excellent verbal and written communication skills and ability to interact professional and confidently with a diverse group: users, managers and subject matters experts
• Focused on Customer & Employee experience
• Demonstrated ability to handle challenging and stressful situations
• Adaptability and polyvalence
• Rigorous and autonomous

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.