Trade Support Supervisor

• The main mission of the Trade Support Supervisor is to oversee the day-to-day production of the Trade Support Team. Whilst supporting the Team Leader and guiding other team members, this role should be able to understand the main risks and responsibilities of the team to mitigate operational risks, produce Key Performace Indicators (KPIs), as well as escalate and liaise with other teams as needed

• Liaise with IT departments to raise tool issues and log bug/enhancements requests
• Act as a functional and technical expert, supporting the team by being a moderator and facilitator in any forum or discussion
• Proactively contribute to improve team effectiveness through Continuous Improvement approach
• Act as a first-line supervisor by assisting the team as well as the Team Leader
• Have a critical mindset and challenge the team to grow further on day to day tasks (especially on tasks were he/she is still contributing and has a closer view than his management line)
• Have sensitivity off Team KPI's and Yearly Goals and help the Team and Management move towards achieving that goal

• Bachelor’s Degree in Economics, Finance or Accounting
• From 3 to 4 years of experience in Banking and Financial Operations
• Fluency in English
• Proficiency in Microsoft Office Tools, namely Excel
• Ability to manage a project
• Ability to develop and leverage networks
• Ability to deliver
• Ability to pass on knowledge
• Ability to collaborate

#LI-Hybrid

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.