BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.
Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.
Company purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business area
Securities Services is a leading global custodian and securities services specialist that provides multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers.
UK Client Delivery comprises of a number of teams and functions covering Operations and Business Change. Operations include Investment and Fund Services Operations (IFSO), Banking and Securities Services (BSO), Loan Solutions UK, Depositary Fiduciary Services (DFS), Change & Transformation (C&T) and Risk and Controls. The primary objective of these combined teams is the execution of our operational business to create service excellence.
Job purpose
This role will sit within a client-facing transformational Programme, the delivery of which is managed in the Change & Transformation Department in the UK along with international stakeholders.
The purpose of the role is to provide Programme Management for a significant client-facing Programme, working closely with the Global Programme Director, project managers and internal stakeholders.
The programme spans the UK, US, Europe, APAC and Australia and involves a large number of workstreams – data migration, platform configuration, integration, testing, change management, and post go live support.
Due to the of the scale and complexity of the transformation, a strong, disciplined governance is essential to deliver the expected financial, risk and operational efficiencies while protecting BNP Paribas’ interests throughout the transition
This is a large global and complex transformational Programme for a key strategic client which will require strong governance, robust reporting and financial management.
Purpose of the position:
- To act as the figure head of the programme being led, ensuring the project delivers the agreed scope, time and budget
- Drive through programme management delivery and execution in a way that protects BNPP interests
- Build positive relationships with all key stakeholders internally and at the client.
- Deliver the large complex programme, leading by example. This is a hands-on role.
Key responsibilities
- Lead, manage and deliver assigned Programme, ensuring adherence to group and local standards, following best practice approach and control environment.
- A strong governance framework is critical to support this programme – with strong escalation protocol and feeding into the global programme
- Mobilise strategic projects by supporting the sponsor in completing business cases to be presented at the relevant internal forums (eg PPB) for approval. Interact with all key contributors (Ops. IT etc) to secure required resource. Ensure all internal approvals (BAC etc) have been obtained.
- Create and define the project’s scope, objectives and deliverables for approval by all internal and external stakeholders, and guide the execution
- Set and implement the projects governance, relevant to its size and complexity. Lead the working group and steering group meetings, influencing key stakeholders as appropriate
- Lead the project jointly with clients, developing and maintaining productive working relationships and managing the communication with day-to-day client contacts, and other stakeholders.
- Preparing realistic project and quality plans and tracking activities against the plans, providing regular and accurate reports to stakeholders as appropriate.
- Set and track the project budget and resource allocation and flag any variances for attention.
- Ensure alignment to client plans, and strong engagement with client and other third parties is critical
- Support of client due diligence
- Support identification and tracking of project risks, actions, issues and dependencies
- Managing the scope of a project via a defined change control process to ensure project deliverables are realised within planned cost, timescale and resource budgets
- Ensuring that projects are formally closed, subsequently reviewed via PIR (where appropriate) and that lessons learned are recorded and related actions closed.
- Facilitate regular Steering Committees and implement related dashboard / reporting
- Ensure service models and operational readiness is in place post-migration
- Respect HR and Finance guidelines on the utilisation of external versus internal staff
- Be ready to react quickly to any new items arising in the programme or connected to it and develop the necessary contingency plans.
Key internal stakeholders:
- Global Programme Director
- Project resources – Project Managers & PMO globally & Locally
- Project Sponsors
- Local and central business teams
- Other internal business areas (where required)
Key external key stakeholders:
- Client Programme Managers
- Third party Programme Managers
Requirements
Essential
- Significant demonstrable Programme Management experience in a similar organisation supporting complex Project activities at programme level
- Proven ability to implement & run global governance structures (steering committees, RAID, KPI dashboards)
- Client and third party management at a senior level
- Management of risks, issues, actions and dependencies
- Leading a team of Project Managers across IT, Ops & Data & Migration readiness activities
- Strong client stakeholder influencing skills at a senior level
- Ability to influence senior stakeholders
- Excellent communication (written; verbal & listening) with ability to produce concise executive level artefacts
- Ability to work under pressure, meet tight deadlines and adapt to a fluid environment.
- Strong financial acumen including budgeting, forecasting, variance analysis at programme level.
- Structured and organised approach with strong attention to detail and high-quality deliverables
- Status reporting implementation and facilitation
- Strong understanding of the project lifecycle
- Proficient in the use of standard project planning and measurement tools
- Excellent people skills across all levels of the organisation and the ability to coach and challenge others
- Ability to deal with teams in multiple locations and time zones, balancing workload to ensure delivery of key tasks to meet time zone requirements
- Ability to use Microsoft Office products to a high standard, including MS Project, MS Word, MS Visio, MS Excel, MS PowerPoint and SharePoint
- Able to work to tight deadlines and balance workload accordingly
Desirable:
- Prior client facing experience on transformation programmes
- Migration experience of Middle Office activities
- Understanding of impacts to Fund accounting from a project perspective
- SharePoint (or similar) administration & Power BI
Conduct:
- Be a role model, supporting and fostering a culture of good conduct
- Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks
- Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure
- Take responsibility for your conduct and conduct risks
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in Scotland – include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
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