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Outsourcing Coordinator

Job type
Permanent
Schedule
Full time
Brand
BNP Paribas
Study level
Master Degree or equivalent (> 4 years)
Location
Lisbon, Lisbon, Portugal
Apply (REF: 12348684)
Last update 02.10.2024
About the job
  • The Smartsourcing & Management Office Practice supports BNP Paribas Portugal growth and transformation by providing advisory and end-to-end services for intragroup outsourcing and shoring activities. The team, made of 40+ individuals supports all business lines and entities of the Group operating in Portugal and has developed over the years a solid experience and expertise to delivering nearshoring projects, industrializing the execution phase while complying with outsourcing policies and regulations
  • The Practice now seeks an Outsourcing Coordinator to manage the intragroup outsourcing risk management framework, ensuring an efficient delivery of outsourcing projects in accordance with the policies and frameworks as provided by Group and CIB Management. The Outsourcing Coordinator reports to the Team Leader of Outsourcing Coordination and SLA Management

Your Main Activities Are

  • Coordination and monitoring of intragroup outsourcing initiatives
    • Provide advisory for outsourcing initiatives and contribute, whenever required, to the origination, framing, validation and execution of intragroup outsourcing initiatives
    • Support the collection and consolidation of the opinions of the Support Functions with regards to outsourcing risk assessments and validation of the main project’s milestones (e.g. TC, SLA, go-live, closure)
    • Monitor and contribute to the maintenance of the registers of intragroup outsourcing initiatives across territory
    • Participate to clients due diligences to present our model and oversight organization
  • Management of the intragroup third party management framework
    • Act as Single Point of Contacts to relevant stakeholders (Central Coordination teams, RISK, Tax, Compliance, Legal, etc.)
    • Animate the local intragroup outsourcing governance, incl. the Territory Intragroup Outsourcing Committee and contribute whenever relevant to other instances (e.g. Internal Control Committee, OPC SteerCo., BCP Committee)
    • Contribute to the monitoring, consolidation and reporting of the risk signals (RCSA, GCPs, HI, concentration risk analysis, etc.) and ensure that 1st level of controls over outsourced activities are performed
    • Monitor and contribute to the maintenance of the intragroup outsourcing arrangements registers (CBR, 360 ORM, Argos)
    • Support the coordination of the remediation of intragroup arrangements (IG, EBA guidelines, etc.)
    • Support internal audit and IG missions
  • Maintenance of methodologies and operating procedures for intragroup outsourcing initiatives and arrangements
    • Own, maintain and continuously improve the in/outsourcing policies, methodologies and operating procedures for project delivery and intragroup arrangements
    • Interact with relevant stakeholders such as central teams, CIB Protect & Conduct, relevant SMEs, Risk ORM and others, to ensure most up to date compliance with Group policies when implementing Smartsourcing initiatives
    • Ensure outsourcing methodologies and procedures are known from the management and adapted to the perimeter if and when relevant
    • Conduct awareness and training sessions to business stakeholder on compliance and regulatory constraints linked to outsourcing
    • Perform regular gap analysis and ensure compliance of the local methodologies and procedures with Group Policies

Profile and Skills to Success

  • Master’s Degree in Management, Finance, Economics or Engineering
  • Minimum of 7 years of experience in audit, risk management and/or change/project management is required
  • Excellent command of English. French is a plus
  • Previous experience in an investment banking and/or strategy and management consulting would be appreciated
  • Proficient command of Microsoft tools
  • Strong written and verbal communication
  • Highly organised and able to multi-task
  • Energetic, proactive, determined, drives change, positive, goal-focused and consistent
  • Create an open and supportive atmosphere, encouraging others to express themselves
  • Capable of delivering impactful presentations to the internal clients
  • Proven emotional and situational intelligence to influence positively clients towards change
  • Provide honest and independent advice
  • Act with discretion, privacy, confidentiality
#LI-Hybrid

Why joining BNP Paribas?

  • Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

  • International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
    • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
    • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
    • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
  • Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
  • Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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