Position Purpose
Job Title:
Operations Senior Specialist – Project & Change
Department:
Global Markets & ALMT Operations
Products to cover by the team
- Equity
- Investment Trust / ETF
- Fixed Income
- Derivatives (OTC / Listed Derivatives)
- FX / Money Market / Cash Management
This is a project management role in Japan Global Markets & ALMT Operations division. The project could be market wide changes, new product enablement driven by the business, regulatory changes, internal control enhancements/governance changes and system enhancements. This role is expected not only for being a project coordinator across teams for the impact analysis, requirement of the system enhancements and prioritization with IT as well as management, but also playing a role of subject-matter-expert in some cases by stepping into day-to-day process to understand the system behavior, analyze the impact in detail and come up with the requirement from Operations point of view.
Key Responsibilities
- Project management, consolidate the book-of-work across teams
- Coordination of internal control or governance changes and associated analysis or data collection
- Liaison with internal stakeholders to support new business, expansion of existing business, market wide changes, internal/external audit and regulatory related inquiries
- Work on day-to-day process of some teams when assigned
- Work with APAC Project & Change team for APAC wide project
- Report Japan specific project status to APAC Project & Change team
- Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
- Escalation
Competencies (Technical / Behavioral)
Fluent verbal & written skill in English and Japanese. Work with others in collaborative manner in diversified environment. Interact across regions and external clients/counterparties. Deal with senior management and clients. Speak with confidence.
Not only for coming up own ideas, but also working closely with each Ops team to raise a request with written requirement and rational to discuss the prioritization with stakeholders for process improvement, market changes, regulatory changes or new product support.
Capability to ensure appropriate controls are put in place in the organization and for the outsourced tasks performed by other region. If any issue, stepping into the root cause analysis and resolution when necessary.
Team player. Trust and confidence. Acknowledgement. Lead by example. Effective feedback. Understand organization goals and strategies.
Be able to come up with potential solutions based on the root-cause analysis and escalate to stakeholder in a timely manner.
Specific Qualifications Required
Required:
- Fluent in Japanese and business level in English
- Ability and willingness to learn and improve new product and process
- Compliance and Risk control
- Stakeholder management
- Comfortable with PC skills such as Excel (pivot table, vlookup and basic calculation formulas)
- JSDA Sales Representative Qualification (Class 1 & 2)
- Minimum 5 years experiences in Financial Industries
Preferred:
- Middle Office / Securities Settlement experience
- OTC derivatives product experience
- JSDA Chief Control Manager
